South Sound Physical & Hand Therapy
Medical Revenue Cycle Manager
South Sound Physical & Hand Therapy, Mill Creek, Washington, United States
IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR AN EXPERIENCED REVENUE CYCLE MANAGER TO JOIN OUR TEAM.
THE POSITION: The Revenue Cycle Manager is responsible for overseeing IRG’s billing and accounts receivable operations, ensuring accuracy, compliance, and timeliness across all revenue cycle functions. This role provides leadership to the billing team, manages day-to-day AR activities, and partners with the Chief Health Services Officer to optimize financial performance. The Revenue Cycle Manager plays a critical role in mentoring staff, resolving payer and patient issues, and driving continuous improvements in the revenue cycle process.
We are looking for a manager who is a subject matter expert in the full revenue cycle process. Who is also passionate about implementing efficient processes to meet company goals.
DUTIES AND RESPONSIBILITIES:
Complete general AR specialist job duties including claims submissions, payment posting, denial management, manage patient collections, approvals, etc.
Lead, mentor, and evaluate billing staff; foster a culture of accountability and professional growth
Interview, hire, and train department staff
Develop and optimize workflows for billing, collections, and posting to maximize efficiency
Provide insights on system improvements, policy updates, and compliance needs
Meet regularly with the CHSO to review AR performance, denial trends, and payor updates
Enroll new insurance plans in billing systems (e.g. Waystar)
Act as a subject matter expert in revenue cycle workflows and billing technology
QUALIFICATIONS / REQUIREMENTS:
3+ years of experience in a healthcare billing role, outpatient/medical practice environment preferred
Knowledge of CPT /ICD10 /HCPC codes and familiarity with electronic health records (EHR) and practice management systems
Strong knowledge of billing, collections, denial management, payer rules, and reimbursement practices
Ability to resolve billing disputes and manage escalated payer issues
Build strong cross‑functional relationships and communicates effectively with staff and patients
Excellent organizational, analytical, and problem‑solving skills required
Ability to work independently while fostering teamwork in a fast‑paced environment
PHYSICAL DEMANDS / WORKING CONDITIONS:
Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information
Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting
Required to work at the IRG Administrative Office in Mill Creek and be responsible for your own transportation to and from work site
Be able to work the required schedule and have excellent attendance
PAY & BENEFITS INFORMATION: Full‑time Position: $85,000 to $90,000 annually depending on experience
Paid Time Off (Holidays, Vacation, Sick, Personal)
Student Loan Repayment Program
401K plan with employer match
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Long‑Term Disability
Life and AD&D Insurance
Employee Assistance Program
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THE POSITION: The Revenue Cycle Manager is responsible for overseeing IRG’s billing and accounts receivable operations, ensuring accuracy, compliance, and timeliness across all revenue cycle functions. This role provides leadership to the billing team, manages day-to-day AR activities, and partners with the Chief Health Services Officer to optimize financial performance. The Revenue Cycle Manager plays a critical role in mentoring staff, resolving payer and patient issues, and driving continuous improvements in the revenue cycle process.
We are looking for a manager who is a subject matter expert in the full revenue cycle process. Who is also passionate about implementing efficient processes to meet company goals.
DUTIES AND RESPONSIBILITIES:
Complete general AR specialist job duties including claims submissions, payment posting, denial management, manage patient collections, approvals, etc.
Lead, mentor, and evaluate billing staff; foster a culture of accountability and professional growth
Interview, hire, and train department staff
Develop and optimize workflows for billing, collections, and posting to maximize efficiency
Provide insights on system improvements, policy updates, and compliance needs
Meet regularly with the CHSO to review AR performance, denial trends, and payor updates
Enroll new insurance plans in billing systems (e.g. Waystar)
Act as a subject matter expert in revenue cycle workflows and billing technology
QUALIFICATIONS / REQUIREMENTS:
3+ years of experience in a healthcare billing role, outpatient/medical practice environment preferred
Knowledge of CPT /ICD10 /HCPC codes and familiarity with electronic health records (EHR) and practice management systems
Strong knowledge of billing, collections, denial management, payer rules, and reimbursement practices
Ability to resolve billing disputes and manage escalated payer issues
Build strong cross‑functional relationships and communicates effectively with staff and patients
Excellent organizational, analytical, and problem‑solving skills required
Ability to work independently while fostering teamwork in a fast‑paced environment
PHYSICAL DEMANDS / WORKING CONDITIONS:
Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information
Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting
Required to work at the IRG Administrative Office in Mill Creek and be responsible for your own transportation to and from work site
Be able to work the required schedule and have excellent attendance
PAY & BENEFITS INFORMATION: Full‑time Position: $85,000 to $90,000 annually depending on experience
Paid Time Off (Holidays, Vacation, Sick, Personal)
Student Loan Repayment Program
401K plan with employer match
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Long‑Term Disability
Life and AD&D Insurance
Employee Assistance Program
#J-18808-Ljbffr