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Synchronous Solutions, Inc.

RPA Business Analyst

Synchronous Solutions, Inc., Chicago, Illinois, United States, 60290

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Position Summary We have a JOB FOR YOU!!! 100% Remote and responsible RPA Assessments and Process mappings for one of our clients.

We are looking for an RPA Business Analyst who will be responsible for the identification of automation opportunities, validation, ROI measurement, detailed documentation, and implementation of automation initiatives focusing on process flow, efficiency, and effectiveness. The candidate will lead process improvement and automation projects end-to-end for stakeholders across multiple business lines. The candidate will also be required to assist in the implementation phases and will be responsible for driving the QA testing phase.

Job Duties & Responsibilities

Complete current state assessment of business processes and document each of the following areas in detail: problem statements, process flows, gap analysis, and future-state solution recommendations

Partner with the process owners to develop a deep end-to-end understanding of processes targeted for automation, and outline the impacted processes and business requirements

Identify scope, benefits, constraints, and risks for RPA automation initiatives; capture and document current state manual processes

Create end-to-end cross-functional process flow maps at a high-level as well as at a detailed/modular level

Maintain and track the potential projects pipeline by working with business users to identify automation ideas

Participate in presentations that promote RPA to various business groups to further generate automation ideas

Develop user acceptance test (UAT) plans and tools

Act as a liaison between business and technical resources

Perform related and/or additional job duties as required

Required Experience

2 to 5 years of experience supporting business process documentation with business owners

Knowledge of RPA technologies, such as UiPath or Automation Anywhere, and of best practices for process automation and operational excellence

Knowledge of user acceptance testing process and procedure, including familiarity with ERP systems and other financial systems

Strong attention to detail and accuracy, with the ability to work effectively independently and in a team environment

Good problem-solving skills

Good communication skills

Preferred Skills

Previous experience working in the public sector with State-, County-, and City-level institutions

Education

Bachelor's degree required; degree in Business Administration, Finance, Computer Science or related field.

***Must be US Citizen or Permanent Resident

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