Vetcor
Who we are Pershing Oaks Animal Hospital is Hiring a Veterinary Receptionist! Position Details
- Role: Customer Service Representative
- Status: Full-time
- Salary: Negotiable and based on experience
- Schedule: 4 x 10-hour shifts. Weekends off.
- Requirements: 1 year of experience in a veterinary environment
- Consistent scheduling with no nights or weekend hours
- Team-first culture that's supportive, fun, and big on growth
- Leadership that listens and invests in your development
- Mentorship, continuing education, and real career pathways
- Ability to provide excellent customer service to all clients
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Efficiency in utilizing cleaning materials and equipment.
- Capability to perform moderately heavy physical tasks, must be able to lift up to 50lbs.
- Excellent communication skills and a client-focused approach.
- Greet, check-in, and room patients
- Process payments accurately and reconcile the cash drawer daily
- Accurately schedule appointments
- Manage multiple phone lines
- Communicate with and educate owners
- Process all types of communication from clients, vendors, and other hospitals
- Maintain knowledge of preventative healthcare recommendations.
- Maintain a tidy front desk and lobby area
- Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program