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Securitas Security Services USA, Inc.

Weekend Mobile Supervisor - $20.21/hr Job at Securitas Security Services USA, In

Securitas Security Services USA, Inc., Hopkinton, MA, US

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**We help make your world a safer place.** Securitas is a trusted provider of professional security services, committed to delivering reliable, responsive, and respectful protection for people, property, and peace of mind. With a presence across diverse industries, we strive to ensure safety and service excellence at every client site. We are currently hiring for a **Mobile Supervisor** opportunity supporting a **corporate client site** in **Hopkinton, MA** . This role plays a key part in ensuring service quality across multiple accounts by supervising Mobile Officers, conducting field inspections, covering routes when needed, and maintaining strong communication with Branch leadership. This position involves a mix of supervision, patrol, response work, and quality control, along with direct interaction with both officers and clients. You will represent Securitas with professionalism, vigilance, and integrity in every aspect of your work.

  • *Current Opening:**
  • *Part-Time -** Saturday & Sunday, 12:00AM-8:00AM
  • *Pay Rate:** $20.21/hour
  • *Key Responsibilities:**
  • *Field Supervision & Support:**
  • Provide direct oversight to Mobile Officers working patrol, inspection, and response routes.
  • Ensure officers are following procedures, delivering high-quality service, and representing Securitas standards.
  • Offer coaching, guidance, and support as needed. Notify management of any performance concerns.
**Patrol & Response Coverage:**
  • Conduct patrols, inspections, and site checks across assigned locations.
  • Respond to incidents, alarms, and client needs, completing accurate and timely documentation.
  • Cover vacant mobile routes or shifts when necessary to maintain service continuity.
**Quality Assurance:**
  • Inspect patrol routes and client sites to ensure compliance with orders, post instructions, and contract expectations.
  • Address service issues promptly and escalate concerns appropriately.
  • Assist in onboarding client startups or service changes as directed.
**Communication & Coordination:**
  • Collaborate regularly with Branch management regarding staffing, scheduling, equipment, and service updates.
  • Meet with client representatives as needed to discuss performance or address concerns.
  • Maintain accurate logs, reports, and payroll-related documentation.
**Training & Development:**
  • Support the orientation and development of Mobile Officers.
  • Help foster a positive, professional environment where staff are treated with dignity and respect.
  • *Qualifications:**
  • *Experience:**
  • Prior security experience is strongly preferred.
  • Previous supervisory or leadership experience is a plus.
**Skills:**
  • Strong communication and interpersonal skills.
  • Ability to coach and guide staff in a respectful, effective manner.
  • Solid judgment, professionalism, and the ability to stay calm under pressure.
  • Strong organizational skills and attention to detail.
**Requirements:**
  • High school diploma or GED.
  • Valid driver's license and clean driving history.
  • Reliable transportation.
  • Ability to pass background check and drug screening.
**Physical Requirements:**
  • Ability to patrol sites, drive for extended periods, climb stairs, and respond to emergencies.
  • Ability to lift up to 25 lbs occasionally.
**Our Values** Our core values-Integrity, Vigilance, and Helpfulness-guide every decision and action we take. They are the foundation of the trust we build with clients, colleagues, and the communities we serve. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. \#NorthernNE #NowHiring Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.