Lawn Doctor Newtown-Southbury
Lawn Doctor Newtown-Southbury is hiring: Customer Service and Sales Specialist i
Lawn Doctor Newtown-Southbury, Sandy Hook, CT, US
Benefits:
· Handle inbound calls, emails, and texts with confidence and professionalism.
· Respond to new leads quickly and follow a defined sales process.
· Convert estimates into active customers.
· Save accounts through calm, confident problem solving.
· Educate customers clearly and honestly.
· Document every interaction properly.
· Follow scripts, procedures, and expectations exactly.
· Represent the Lawn Doctor brand with consistency and pride. What We Are Looking For
· You are confident on the phone and clear in your communication.
· You can stay calm when a customer is emotional.
· You follow instructions without cutting corners.
· You ask questions instead of guessing.
· You take ownership of your work.
· You care about being part of a team.
· You understand that tone matters as much as words.
· You want to grow and be good at what you do. This Is Not a Fit If
· You dislike structure or clear processes.
· You prefer to improvise instead of follow procedures.
· You avoid accountability or feedback.
· You struggle to stay professional under pressure.
· You think customer service means apologizing for everything. Compensation and Benefits
· Base salary of $52,000 to $58,000 depending on experience.
· Quarterly performance-based bonus opportunity.
· Paid holidays and paid time off.
· Clear training and expectations from day one.
· Supportive leadership that communicates directly and honestly.
· A team that works hard, holds standards, and enjoys working together.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Paid time off
- Training & development
· Handle inbound calls, emails, and texts with confidence and professionalism.
· Respond to new leads quickly and follow a defined sales process.
· Convert estimates into active customers.
· Save accounts through calm, confident problem solving.
· Educate customers clearly and honestly.
· Document every interaction properly.
· Follow scripts, procedures, and expectations exactly.
· Represent the Lawn Doctor brand with consistency and pride. What We Are Looking For
· You are confident on the phone and clear in your communication.
· You can stay calm when a customer is emotional.
· You follow instructions without cutting corners.
· You ask questions instead of guessing.
· You take ownership of your work.
· You care about being part of a team.
· You understand that tone matters as much as words.
· You want to grow and be good at what you do. This Is Not a Fit If
· You dislike structure or clear processes.
· You prefer to improvise instead of follow procedures.
· You avoid accountability or feedback.
· You struggle to stay professional under pressure.
· You think customer service means apologizing for everything. Compensation and Benefits
· Base salary of $52,000 to $58,000 depending on experience.
· Quarterly performance-based bonus opportunity.
· Paid holidays and paid time off.
· Clear training and expectations from day one.
· Supportive leadership that communicates directly and honestly.
· A team that works hard, holds standards, and enjoys working together.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.