DSV A/S is hiring: Spanish Bilingual, French Bilingual & English Customer Servic

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Job Posting Title: Customer Service Agent Time Type: Full Time The Customer Service Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals primary point of contact with the customer • Provides expediting, tracing and POD support as required • Resolves issues raised by the customer quickly and efficiently • Prepares and distributes weekly, monthly and quarterly reports on freight • Manages premium freight data base • Captures, enters and reports data accurately; ensures the attainment of key performance indicators • Provides ad hoc reporting and analysis as requested • Becomes proficient in all DSV Transportation supported operations at the facility • Identifies and implements cost and process improvements • Documents cost avoidance and savings attained • Works on special projects and assignments as needed Supports Implementation, Account Management and Customer during account set-up. • Willingly assist coworkers with projects. • Great Work Ethic (puts company's needs ahead of personal ambition). High School diploma. • 2 years' experience in a logistics, customer service or related field Computer Skills • Proficient typing and PC skills required • Proficient with all Microsoft Office computer applications Language Skills • English (reading, writing, verbal) 3 years' experience in a logistics, customer service or related field The employee uses computer and telephone equipment. Must be able to travel by plane and automobile (if applicable). While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. For this position, the expected base pay is: $14.00 - $18.75 / Hourly. Please do not forward unsolicited resumes to our website, employees, or Human Resources. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. At DSV, performance is in our DNA. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. com and follow us on LinkedIn and Facebook. Print Share on Twitter Share on LinkedIn Send by email Customer Service Agent