Will Call/Retail Sales Associate

Job Type Full-timeDescriptionMetro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation , kitchen and restaurant systems , fire alarm design, installation and service , backflow prevention devices , full service alarm monitoring , fire pump repair and installation , and underground hydrant repairs and installation , among the many services we offer .Great company culture and room to grow.The Will Call/Retail Sales Associate is primarily responsible for managing and operating the fire extinguisher and Knox products at the Will Call counter. As a Retail Sales Associate you will undertake a variety of tasks such as, but not limited to, processing new orders, assisting customers, and processing payments. Responsibilities Process new ordersContact customers for order pickup.Process payments Complete invoices Prepare invoices for repair, service, and purchase of fire extinguishers. Prepare invoices for Knox productsCommunicate with other departments to fulfill orders.Process credit cards, check and cash payments. May have other responsibilities if needed RequirementsHS Diploma/GEDProfessional attitude and appearance Able to work 7:15AM - 3:45PMPossess strong customer service skills.Microsoft Office Able to start work at scheduled time, end work at scheduled time, follow-up on all missed calls, answer all incoming calls, etc.Organizational Skills: Ability to stay organized to maintain accurate record keeping. Excellent Communication Skills: expresses self clearly and effectively when speaking and writing with internal and external customers. Multi-task: Ability to prioritize and manage multiple responsibilities simultaneously. BenefitsMedicalDentalVisionPaid Time OffPaid Holidays401(k) matching