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Beacon Communities

Property Manager

Beacon Communities, Boston, Massachusetts, us, 02298

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Property Manager, Pok Oi - Boston, MA

General Statement of Duties: Works independently to manage and resolve all site management related issues. The role requires familiarity with housing management, budgeting, housing agency regulations, and a commitment to community building. Must work actively as a team member with on‑site and off‑site human service providers and residents, participate in joint decision‑making processes, and balance competing objectives. Essential Functions of the Position

Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies. Manages financial operations of the site following company and government agency rules, regulations and guidelines. Prepares annual operating budget; monitors and performs budget projections. Prepares 5 and 20‑year capital needs studies. Ensures agency regulation compliance and deadlines for documentation. Prepares all reports, including monthly management, weekly marketing, delinquency/occupancy, bad debt write‑off, and expense reports. Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches. Monitors energy/utility consumption. Authorizes inventory and maintenance purchases. Monitors turnovers and major replacements. Special projects as assigned by Regional Vice President. Maintains service agreements and current certificates of insurance from vendors. Represents Beacon Communities to the public and collaborates to develop partnerships with local public officials, businesses and agencies. Meets with Resident Services Coordinator to establish property work plans and develop course of action. Responds to questions and complaints from the public. Manages the rental program utilizing forms, documents, and computer programs following company, HUD, and LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy. Oversees the Administration of the ADA/Section 504 reasonable accommodation policy. Oversees leasing process, income certifications/recertifications, and approves agency billing. Oversees move‑ins/outs, security deposits, transfers, rent changes and Guest Card input into Yardi. Oversees or handles evictions when appropriate. Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained. Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training. Oversees service orders in Yardi. Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units. Conducts resident meetings. Responds to questions and complaints from residents. Assists with new resident orientation. Investigates complaints, disturbances, violations. Resolves problems. Manages staff and oversees hiring, termination, status changes and performance management decisions. Conducts performance and compensation appraisals. Sets standards for work performance and communicates standards to employees. Performs site inspections to update files for continued housing occupancy following company, HUD, and LIHTC rules and regulations, policies and procedures. Handles all aspects of site and unit inspections. Interacts with housing and human service agency personnel. Oversees or conducts and coordinates all marketing activities to promote the property. Markets units to prospects, guests, etc. Completes market surveys. Conducts all resident retention events and activities. Conducts outreach to local businesses and organizations to promote the property. Minimum Qualifications

Education:

Bachelor’s degree in related field (Business Administration, Real Estate or Public Administration preferable) or equivalent knowledge or experience. Experience:

Three years of related work experience. CPHM (Certified Public Housing Manager), LIHTC (Low Income Housing Tax Credit) or CPM (Certified Property Manager) certification preferable. Experience as a manager or assistant manager of a public or private apartment/condo complex with responsibilities for leasing/admission, maintenance, management of administrative, maintenance or contract employees, or an equivalent combination of education and experience. Qualifications, Abilities and Skills:

Must be familiar with housing management, budgeting, housing agency regulations and if applicable, the Low‑Income Housing Tax Credit Program, HUD, and/or Public Housing program. Proficient with Microsoft Word and Excel. Yardi proficiency preferred. Excellent verbal and written communication skills. Self‑motivated, flexible, and detail oriented. Ability to interact effectively with persons of all ethnic and educational backgrounds. Tact and courtesy in all interactions. Ability to speak Mandarin a plus. Working Conditions

Ability to physically inspect the property in its entirety to include walking/climbing stairs, and ability to withstand all weather conditions. Must respond to ‘after hours’ emergencies. Special Requirements

Must possess and maintain a vehicle and valid driver’s license with an insurable driving record history to obtain and maintain employment. Compensation

Compensation: $85,280 - $91,520 annual salary. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Benefits Offered

Health & Wellness Benefits, Work‑Life Balance, Retirement planning, 100% Company‑Paid Life Insurance, Access to an Employee Assistance Program, Childcare & Eldercare Support, Career Development and Advancement Opportunities, and more! Equal Employment Opportunity Statement

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E‑Verify program.

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