American Dental Associates LTD
Patient Experience & Front Office Coordinator
American Dental Associates LTD, Chicago, Illinois, United States, 60290
Patient Experience & Front Office Coordinator
Join American Dental Associates LTD as a
Patient Experience & Front Office Coordinator . This role is not a traditional front desk position; we’re looking for someone polished, confident, and organized who enjoys being the connector between people, systems, and care.
We provide training—no dental experience required. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.
What You’ll Be Doing
Creating a smooth, professional experience from the first phone call to check-out
Managing a busy phone line and scheduling appointments efficiently
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments with confidence and professionalism
Keeping patient information accurate across multiple systems
Working closely with clinical and leadership teams to keep the day running smoothly
Who This Role Is Great For
Strong communicators comfortable on the phone and in person
People who enjoy computer-based, detail‑oriented work
Problem‑solvers who take ownership and think ahead
Professionals who aren’t intimidated by numbers, insurance, or money conversations
Candidates looking for a long‑term, growth‑focused role
Benefits
Paid Time Off + Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you’re confident, organized, and ready for a role that blends people skills with real responsibility, we’d love to meet you.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Location Chicago, IL
#J-18808-Ljbffr
Patient Experience & Front Office Coordinator . This role is not a traditional front desk position; we’re looking for someone polished, confident, and organized who enjoys being the connector between people, systems, and care.
We provide training—no dental experience required. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.
What You’ll Be Doing
Creating a smooth, professional experience from the first phone call to check-out
Managing a busy phone line and scheduling appointments efficiently
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments with confidence and professionalism
Keeping patient information accurate across multiple systems
Working closely with clinical and leadership teams to keep the day running smoothly
Who This Role Is Great For
Strong communicators comfortable on the phone and in person
People who enjoy computer-based, detail‑oriented work
Problem‑solvers who take ownership and think ahead
Professionals who aren’t intimidated by numbers, insurance, or money conversations
Candidates looking for a long‑term, growth‑focused role
Benefits
Paid Time Off + Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you’re confident, organized, and ready for a role that blends people skills with real responsibility, we’d love to meet you.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Location Chicago, IL
#J-18808-Ljbffr