Amazon
Description
The Amazon Customer Service organization is looking for an exceptional Executive Assistant who wants to work in a fast-paced, exciting, and growing team in Seattle, WA. We need someone who is bright and self‑motivated, with a proven history of high performance and the ability to operate under pressure.
As an Executive Assistant, you will support three senior leaders and be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all team meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad‑hoc project coordination.
Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take the appropriate action without having to know the total picture. You will learn organizational structures and objectives of the team you support, as well as build a strong internal network. You will apply superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunities for special projects with increased responsibility and long‑term career growth.
Key job responsibilities
Management of complex calendar and scheduling
Complex domestic and international coordination
Track and help drive completion of key deliverables and follow‑up on items
Manage expense report coordination and submission
Organize, execute and assist with team activities (meeting agendas, all‑team meetings, off‑sites, and team social events)
Work closely with leadership and other Executive Assistants to provide support to the organization
Management of team space, including office moves and reconfigurations
Ability to exercise good judgment in a variety of situations
Excellent administrative, technical and organizational skills
Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate
Be familiar with emerging AI tools and capabilities, and committed to experimenting with and driving opportunities for AI‑based efficiency gains
Have fun at work and help others do the same!
A day in the life TEAM CULTURE Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee‑led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
WORK/LIFE BALANCE Our team also puts a high value on work‑life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well‑balanced life—both in and outside of work.
MENTORSHIP AND CAREER GROWTH Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional and enable them to take on more complex tasks in the future.
About the team Customer Service is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings— for almost every business at Amazon—for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
Basic Qualifications
5+ years of senior level leadership support, or 3+ years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience managing executive level calendars
Experience with domestic or international travel coordination
Experience using strong customer service, communication, and interpersonal skills
Preferred Qualifications
Experience in a fast‑paced, high‑tech company
Experience designing processes to maximize efficiency
Bachelor's degree
Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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As an Executive Assistant, you will support three senior leaders and be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all team meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad‑hoc project coordination.
Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take the appropriate action without having to know the total picture. You will learn organizational structures and objectives of the team you support, as well as build a strong internal network. You will apply superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunities for special projects with increased responsibility and long‑term career growth.
Key job responsibilities
Management of complex calendar and scheduling
Complex domestic and international coordination
Track and help drive completion of key deliverables and follow‑up on items
Manage expense report coordination and submission
Organize, execute and assist with team activities (meeting agendas, all‑team meetings, off‑sites, and team social events)
Work closely with leadership and other Executive Assistants to provide support to the organization
Management of team space, including office moves and reconfigurations
Ability to exercise good judgment in a variety of situations
Excellent administrative, technical and organizational skills
Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate
Be familiar with emerging AI tools and capabilities, and committed to experimenting with and driving opportunities for AI‑based efficiency gains
Have fun at work and help others do the same!
A day in the life TEAM CULTURE Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee‑led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
WORK/LIFE BALANCE Our team also puts a high value on work‑life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well‑balanced life—both in and outside of work.
MENTORSHIP AND CAREER GROWTH Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional and enable them to take on more complex tasks in the future.
About the team Customer Service is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings— for almost every business at Amazon—for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
Basic Qualifications
5+ years of senior level leadership support, or 3+ years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience managing executive level calendars
Experience with domestic or international travel coordination
Experience using strong customer service, communication, and interpersonal skills
Preferred Qualifications
Experience in a fast‑paced, high‑tech company
Experience designing processes to maximize efficiency
Bachelor's degree
Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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