IT Help Desk Specialist (Tier 1-2) – Fast-Paced Support Pro

A healthcare technology firm located in Rockville, MD, is seeking a Help Desk Specialist (Tier 1-2) to provide first and second-level technical support. Responsibilities include troubleshooting hardware, software, and network issues across the organization while ensuring excellent customer service. Candidates should have strong communication skills and familiarity with help desk software. The role offers a salary range of $60,000 - $64,000 annually and a comprehensive benefits package. #J-18808-Ljbffr