Robert Half
Robert Half is hiring: Senior Administrative Assistant in Cincinnati
Robert Half, Cincinnati, OH, US
Description We are looking for a Senior Administrative Assistant to support property management operations and tenant relations in Cincinnati, Ohio. In this Contract to permanent position, you will play a key role in ensuring the smooth operation of administrative tasks while assisting with tenant communications and office management. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn new processes. Responsibilities:
- Handle incoming calls from tenants regarding property-related issues and provide prompt assistance.
- Prepare and manage contracts and ensure timely follow-up on tenant concerns.
- Input payment details and verify payment statuses using software tools.
- Coordinate with tenants to address late or incorrect rent payments and communicate updates to the accounting department.
- Maintain office supplies inventory and ensure the workspace is adequately stocked.
- Oversee administrative processes such as managing maintenance staff hours, processing tenant invoices, and reviewing expense reports.
- Record monthly property meter readings and submit check requests for approval.
- Prioritize urgent tenant concerns, such as maintenance issues, and address them efficiently.
- Collaborate with various departments to ensure accurate and timely processing of administrative tasks. Requirements - Minimum of 2 years of experience in an administrative or property management role.
- Proficiency in Microsoft Excel and Word.
- Familiarity with property management software, such as Yardi, is a plus.
- Strong customer service skills with the ability to handle tenant inquiries professionally.
- Excellent organizational skills and attention to detail.
- Ability to multitask and adapt to changing priorities.
- Quick learner with the ability to grasp new systems and processes.
- Strong verbal and written communication skills. TalentMatch®