Secretary, Medical Admin Sr (Franklin Pediatrics) - 24 hours, days Job at UMass

Medical Secretary, Medical Admin Sr

The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.

Major Responsibilities:

• Patient Scheduling, Registration, and Coordination
• Communication and Customer Service
• Documentation, Transcription, and Correspondence
• Meeting, Program, and Faculty Support
• Billing and Financial Processing
• Office and Administrative Operations

All responsibilities are essential job functions.

Position Qualifications:

• License/Certification/Education: Required: High School diploma or equivalent. Preferred: Completion of a medical secretary, medical assistant, or related vocational training program.
• Experience/Skills: Required: 2 years of experience in a medical office or healthcare setting. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Strong organizational, communication, and customer service skills. Ability to maintain confidentiality of patient and organizational information. Demonstrated ability to manage multiple priorities in a fast-paced environment. Preferred: Previous experience providing administrative support in an academic medical office. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.