Walmart Connect
Manager, Learning And Development - Product Training & Certification
Walmart Connect, San Bruno, California, United States, 94066
Manager, Learning And Development - Product Training & Certification
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Manager, Learning And Development - Product Training & Certification
role at
Walmart Connect
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This range is provided by Walmart Connect. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Base pay range $104,000.00/yr - $202,000.00/yr
Position Summary The Manager, Learning & Development – Product Training & Certification is responsible for the design, development, and delivery of product education and certification programs for both internal associates and external partners. This role reports to the Sr. Manager, Learning & Development – Product Training & Certification and supports the execution of training strategies that empower teams and clients to confidently use Walmart Connect’s advertising solutions.
What you’ll do Product Training for Internal Associates
Support the execution of go-to-market (GTM) training strategies for new product launches.
Create a tiered, role‑based learning framework to ensure foundational product competencies are addressed.
Coordinate ongoing training sessions to build product fluency and solution confidence.
Collaborate with Product, Marketing, and Sales Enablement teams to align training with product updates and priorities.
Develop and deliver training refreshers, knowledge checks, and continuous education touchpoints.
External Certifications & Partner Education
Design and develop certification programs for external audiences (advertisers, agencies, and emerging partners) through Walmart Connect Academy.
Build learning experiences that help advertisers and partners understand Walmart Connect’s value proposition, campaign creation workflows, and optimization best practices.
Develop tiered certification pathways (101/201/301) to scale learner progression from platform fundamentals to advanced campaign execution.
Collaborate with cross‑functional teams (Product, Partner Management, Marketing, Sales) to ensure external learning content is current, relevant, and tied to measurable business outcomes.
Deliver live and virtual sessions, webinars, and interactive training to reinforce learning and drive partner confidence and satisfaction.
Content Design, Development & Facilitation
Design and develop engaging, multi‑modal learning experiences across modalities, including Instructor‑Led Training (ILT), Virtual ILT (vILT), eLearning, video, simulations, and microlearning.
Use interactive facilitation techniques (role plays, case studies, simulations, group discussions) to maximize learner engagement and retention.
Apply instructional design, adult learning theory, and UX principles to create intuitive, visually engaging content that promotes application and retention.
Develop performance support tools (e.g., assessments, videos, infographics, guides, and job aids) that reinforce knowledge retention and skill application.
Collaboration & Stakeholder Partnership
Partner with cross‑functional teams to align training content with business priorities.
Conduct needs analyses with stakeholders to identify learning gaps.
Collaborate with subject matter experts to ensure certification content is accurate and relevant.
Represent Walmart Connect Academy in internal and external forums as an education ambassador.
Minimum Qualifications
Bachelor’s degree in Business, Marketing, Communications, Instructional Design, or a related field, or equivalent experience.
5+ years in Learning Experience Design, Customer/Partner Education, or Instructional Design with proven success supporting B2B or enterprise organizations.
Expertise in developing learning content across multiple modalities (ILT, vILT, eLearning, video, microlearning, and blended programs).
Proficiency with learning tools: Evolve, Articulate Rise, Vyond, Canva, Camtasia, Adobe Creative Suite, PowerPoint.
Excellent communication, storytelling, and facilitation skills.
Must include a portfolio.
Preferred Qualifications
Master’s degree in Instructional Design, Marketing, or Organizational Development.
Certifications in L&D, Instructional Design, or Project Management (CPTD, Kirkpatrick, PMP, Agile) are a plus.
Proven track record in developing tiered certification pathways and assessments (e.g., foundational to advanced levels).
Experience working in ad tech, media, or SaaS environments.
Experience with AI‑driven learning systems, adaptive learning, and analytics platforms (Power BI, Tableau, LMS dashboards).
Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For Information About Benefits And Eligibility, See One.Walmart.
Primary Location 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Human Resources
Industries Retail
Referrals increase your chances of interviewing at Walmart Connect by 2x
Get notified about new Learning and Development Manager jobs in
San Bruno, CA .
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Manager, Learning And Development - Product Training & Certification
role at
Walmart Connect
Get AI-powered advice on this job and more exclusive features.
This range is provided by Walmart Connect. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Base pay range $104,000.00/yr - $202,000.00/yr
Position Summary The Manager, Learning & Development – Product Training & Certification is responsible for the design, development, and delivery of product education and certification programs for both internal associates and external partners. This role reports to the Sr. Manager, Learning & Development – Product Training & Certification and supports the execution of training strategies that empower teams and clients to confidently use Walmart Connect’s advertising solutions.
What you’ll do Product Training for Internal Associates
Support the execution of go-to-market (GTM) training strategies for new product launches.
Create a tiered, role‑based learning framework to ensure foundational product competencies are addressed.
Coordinate ongoing training sessions to build product fluency and solution confidence.
Collaborate with Product, Marketing, and Sales Enablement teams to align training with product updates and priorities.
Develop and deliver training refreshers, knowledge checks, and continuous education touchpoints.
External Certifications & Partner Education
Design and develop certification programs for external audiences (advertisers, agencies, and emerging partners) through Walmart Connect Academy.
Build learning experiences that help advertisers and partners understand Walmart Connect’s value proposition, campaign creation workflows, and optimization best practices.
Develop tiered certification pathways (101/201/301) to scale learner progression from platform fundamentals to advanced campaign execution.
Collaborate with cross‑functional teams (Product, Partner Management, Marketing, Sales) to ensure external learning content is current, relevant, and tied to measurable business outcomes.
Deliver live and virtual sessions, webinars, and interactive training to reinforce learning and drive partner confidence and satisfaction.
Content Design, Development & Facilitation
Design and develop engaging, multi‑modal learning experiences across modalities, including Instructor‑Led Training (ILT), Virtual ILT (vILT), eLearning, video, simulations, and microlearning.
Use interactive facilitation techniques (role plays, case studies, simulations, group discussions) to maximize learner engagement and retention.
Apply instructional design, adult learning theory, and UX principles to create intuitive, visually engaging content that promotes application and retention.
Develop performance support tools (e.g., assessments, videos, infographics, guides, and job aids) that reinforce knowledge retention and skill application.
Collaboration & Stakeholder Partnership
Partner with cross‑functional teams to align training content with business priorities.
Conduct needs analyses with stakeholders to identify learning gaps.
Collaborate with subject matter experts to ensure certification content is accurate and relevant.
Represent Walmart Connect Academy in internal and external forums as an education ambassador.
Minimum Qualifications
Bachelor’s degree in Business, Marketing, Communications, Instructional Design, or a related field, or equivalent experience.
5+ years in Learning Experience Design, Customer/Partner Education, or Instructional Design with proven success supporting B2B or enterprise organizations.
Expertise in developing learning content across multiple modalities (ILT, vILT, eLearning, video, microlearning, and blended programs).
Proficiency with learning tools: Evolve, Articulate Rise, Vyond, Canva, Camtasia, Adobe Creative Suite, PowerPoint.
Excellent communication, storytelling, and facilitation skills.
Must include a portfolio.
Preferred Qualifications
Master’s degree in Instructional Design, Marketing, or Organizational Development.
Certifications in L&D, Instructional Design, or Project Management (CPTD, Kirkpatrick, PMP, Agile) are a plus.
Proven track record in developing tiered certification pathways and assessments (e.g., foundational to advanced levels).
Experience working in ad tech, media, or SaaS environments.
Experience with AI‑driven learning systems, adaptive learning, and analytics platforms (Power BI, Tableau, LMS dashboards).
Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For Information About Benefits And Eligibility, See One.Walmart.
Primary Location 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Human Resources
Industries Retail
Referrals increase your chances of interviewing at Walmart Connect by 2x
Get notified about new Learning and Development Manager jobs in
San Bruno, CA .
#J-18808-Ljbffr