Senior Onsite Helpdesk Specialist – DC (6–10 yrs)

A technology solutions provider is seeking a Helpdesk Specialist Journeyman in Washington, DC. The ideal candidate must possess 6-10 years of experience in technical support and demonstrate expertise in Microsoft products. Responsibilities include resolving technical issues, providing customer service, and adhering to service level agreements. This position is100% onsite, requiring travel within the DC area. Strong problem-solving skills and the ability to assist users are essential to ensure smooth operation of IT services. #J-18808-Ljbffr