Networking & Voice Engineer

Job Overview Own enterprise networking across cloud and on‑prem with deep Cisco, Fortinet, Juniper, and voice/collaboration. Configure, secure, and support switching, wireless, firewalls, and UC/contact center platforms to deliver high availability and performance.

Key Responsibilities

Design, implement, and support LAN/WAN/WLAN across multi-site and cloud environments.

Configure and administer Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus.

Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation.

Operate Cisco Wireless Controllers and optimize enterprise Wi‑Fi.

Support Cisco voice (CUCM/Call Manager on‑prem), SIP trunks/SBCs, QoS, and dial plan changes.

Integrate/manage

cloud UCaaS

(e.g., Webex Calling, Teams Phone, RingCentral) and

Contact Center

(UCCX/UCCE/Webex CC).

Troubleshoot performance and incidents; maintain diagrams, runbooks, and change records.

Plan/execute upgrades, patches, and lifecycle refreshes with minimal downtime.

Required Skills

Cisco:

FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers,

ISE ,

CUCM (on‑prem Call Manager) , VoIP/Voice, SIP, QoS.

UC/CC:

Cloud

UCaaS

platforms and

Contact Center

(UCCX/UCCE/Webex CC preferred).

Security/Edge:

Fortinet

FortiGate

firewalls; site‑to‑site/client VPNs, NAT, ACLs, policy design.

Juniper:

Wireless/switching administration (operations, upgrades, tuning).

Environments:

Cloud and on‑prem networking; routing/switching, HA/DR, monitoring/observability.

Strong troubleshooting/documentation; cross‑team collaboration.

Nice to Have

Certifications: CCNA/CCNP, Fortinet NSE, Juniper JNCIA+, CWNA/CWNP, ITIL.

SBCs (CUBE/AudioCodes), automation (Python/Ansible), Infrastructure‑as‑Code.

Seniority Level Entry level

Employment Type Full-time

Job Function Engineering and Information Technology

Industries IT Services and IT Consulting

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