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EagleBank

Business Application Analyst III

EagleBank, Silver Spring, Maryland, United States, 20900

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Overview We are a values driven organization putting

Relationships FIRST . EagleBank (NASDAQ - EGBN) is focused on being

Flexible, Involved, Responsive, Strong, and Trusted . By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $72,600.00 to $114,631.20. Additional compensation may be possible based on experience and skills.

Responsibilities The Business Application Analyst III administers and has an in depth understanding of several critical bank systems such as Teller, Retail Branch Automation Platform and workflow system, Cold report and Imaging system, File Transfer systems. Understands customer needs and provides end user support for the retail banking systems, core banking system, and intranet and imaging system. Position acts as the primary technical POC (Point of Contact) for Retail Branches and Branch Administration. Understands internal customer needs and provides end user support for the FIS, IBS Security and Permissions administration. This position also performs security access administration for several other applications including the imaging system.

Qualifications Requirements:

Bachelor's Degree in Arts/Sciences (BA/BS) in information management, computer science, business administration or equivalent combination of education, technical training or work experience in the area of application systems support or testing, business analysis or software implementation

5 years critical system support in financial institution or finance related experience

Experience managing and supporting a software application for large user base (100+)

Software configuration, testing and support Experience

Business Analyst Experience

Knowledge of data file import mapping to system application fields

Intermediate level skills in Microsoft Outlook, Word, Excel

Ability to listen to business users, convey ideas effectively, understand, interpret and document business requirements to design and customize systems

Outstanding customer and interpersonal skills

Independent thinker with a solid ability to work through issues and escalating when appropriate

Ability to effectively present information and respond to questions from groups of managers, internal "customers", vendors or users/trainees in a classroom setting, webinar or one on one training session

Exceptional written, oral and interpersonal skills sufficient to communicate effectively with nontechnical and technical business clients and teams

Excellent analytical and problem solving skills

Ability to work effectively with a diverse group of users who have varying levels of computer expertise

Excellent organizational skills with ability to attend to minute details

Demonstrates a commitment to Relationships FIRST in all areas of job performance

Preferences:

IBS Core Banking System - Security Administration

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.

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