Onsite Helpdesk & Desktop Support Specialist – DC/DMV

A public sector client is seeking a Helpdesk Specialist / Desktop Support Specialist to provide technical support and resolve issues 100% onsite in Washington, DC. The ideal candidate will have a bachelor's degree in IT and at least 6-10 years of experience, specifically in providing second-tier support and troubleshooting complex software-related issues. Responsibilities include assisting end users, maintaining service level agreements, and collaborating with IT teams on technical support solutions. #J-18808-Ljbffr