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Witt/Kieffer

ADA Eligibility Specialist – Bilingual – Full Time

Witt/Kieffer, Chicago, Illinois, United States, 60290

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EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description Are you looking for a rewarding opportunity to assist the senior community and individuals with special needs in Ventura County who are applying for eligibility to access paratransit services? Do you reside in Ventura County? Do you enjoy being out in the field conducting ADA eligibility interviews? We are looking for seasoned candidates as an ADA Eligibility Specialist bilingual in Spanish with a background in special education, social work, medical or other related fields. Training will be provided for our project. Demonstrated experience inthe ADA Eligibility process is preferred.

We offer a competive compensation and benefits package including mileage reimbursement. $26.00-28.00/hour.

THE COMPANY Mobility Management Partners, Inc. (MMP) is a non‑profit agency providing services to various public and private agencies with a mission to improve access to greater transportation options for persons with disabilities, low income or seniors with unmet transportation needs. The services provided by MMP include travel and mobility training, Americans with Disabilities Act (ADA) eligibility certification, volunteer driver program coordination, informational call center, and brokerage of coordinated transportation services.

POSITION SUMMARY MMP’s Mobility Programs Department is a key component of achieving our mission of improving individuals’ access to greater transportation options. The department provides administrative and call center support for various programs including Travel Training, ADA Eligibility Certification, and an informational Call Center. The ADA Eligibility Specialist position is responsible for evaluating individuals who have applied for ADA eligibility certification, and for making determinations as to their eligibility status. The evaluation often includes conducting both in‑person and virtual interviews and limited functional assessments with applicants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct functional and/or cognitive assessments of individual applicants

Handle in‑person and phone interviews with individual applicants.

Review and assess evaluations and other documents provided by applicant and/or applicant’s physician

Make determinations of ADA eligibility in compliance with federal, state and local regulations and policies

Prepare and maintain detailed documentation of determination results and justification for determination decisions

Prepare and maintain ADA eligibility interview schedule, insuring that regulatory and contractual timelines are met

Compile and send program‑related letters, forms, and other communications

Collect and compile program‑related statistical data and prepare reports

Audit program files for neatness, thoroughness and compliance with regulatory and contractual requirements

Perform data input to appropriate databases

Develop and maintain appropriate workflow systems

Respond to program‑related inquiries via phone, email, postal mail or fax

Other duties as assigned

POSITION REQUIREMENTS EDUCATION / EXPERIENCE Minimum high school diploma or GED required, associates/bachelor’s degree highly desirable. 3-4 years’ work experience in a related field such as social work, physical therapy, personal training, recreational therapy. Minimum one (1) year experience working directly with persons with disabilities or the elderly population. Bilingual (fluent) in English and Spanish) Transportation‑related experience desirable but not required.

Bi‑lingual capabilities in Spanish and English required

Knowledge of:

Common challenges faced by persons with disabilities in utilizing public transportation systems

Common challenges faced by seniors in activities involving general mobility and the use of public transportation systems

Americans with Disabilities Act (ADA) regulations and other applicable local, state, and federal laws governing the provision of transportation services to individuals with disabilities

Abilities to:

Conduct Assessments and analyze and prepare reports on the results

Work independently and constructively in a field and office environment

Be punctual and reliable to meet time commitments based on the needs of the projects

Effectively communicate including proficiency in both oral and written forms

Exercise excellent problem solving and critical thinking skills

Interact professionally with applicants and the public agencies involved

Utilize computers and software including effective use of MS Office/Outlook

Schedule/maintain an accurate and thorough electronic calendar

Use various internet tools and apps such as Google Maps, Transit apps, Teams, and Remote Desktop

SKILLS

Ability to read and interpret documents such as regulations, medical documentation, and procedure manuals

Ability to hear and speak effectively in order to clearly communicate with applicants

Ability to write detailed reports and correspondence

Ability to communicate effectively and professionally with customers and other employees

TECHNICAL SKILLS

Proficiency in the use of computers, including Windows 7 and Microsoft Office as well as various other program such as Google Maps satellite and street view, Microsoft teams, Remote Desktop, Zoom.

OTHER REQUIREMENTS

Valid California driver’s license, vehicle insurance, good driving record and reliable transportation

Certification in Adult CPR and First Aid (training will be provided)

PHYSICAL DEMANDS

Ability to talk and hear while interacting with applicants, while on the phone, and with project staff and the community

Ability to visually observe applicants in order to evaluate their physical abilities

Ability to adequately demonstrate mobility skills for applicants during evaluations

Ability to use hands, to finger, handle or feel particularly in the use of a computer

Ability to stand, walk, sit and reach with hands and arms

Ability to occasionally lift or move up to 15 pounds

Full‑Time/Part‑Time Full‑Time

Exempt/Non‑Exempt Non‑Exempt

Location Mobility Management Partners, Inc. - Camarillo

About the Organization Mobility Management Partners, Inc. (MMP) is a non‑profit agency providing services to various public and private agencies with a vision to see all persons have access to safe, reliable and affordable transportation regardless of physical, intellectual or economic barriers that may hinder their ability to travel independently. The services provided by MMP include travel and mobility training, Americans with Disabilities Act (ADA) eligibility certification, volunteer driver program coordination, informational call center services, and brokerage of coordinated transportation services.

This position is currently not accepting applications.

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