Kantar
Vice President CX Business Development
Join Kantar as Vice President of Customer Experience Business Development and help drive additional growth from our robust CX portfolio in both new and existing accounts within Kantar’s Insights division.
Job Details Kantar is looking for a VP Business Development to drive additional growth from our robust CX portfolio in new and existing accounts within Kantar’s Insights division. The successful candidate will have a strong understanding of modern Customer Experience programs in order to intimately understand client needs, deliver the best responses to their challenges, and convert business opportunities for the CX team.
Responsibilities
Delivers winning proposals and pitches, acting as a trusted adviser to clients to develop an emerging or formal CX brief into a win for Kantar
Pursues self‑generated and inbound leads, managing them effectively through relevant Kantar channels to maximise chances of winning
Provides analysis and insight to feed into BD planning – proactively suggesting strategic and process improvements; reacts effectively to changing business needs
Manages own pipeline of client opportunities, progressing briefs from emerging or formal stage to a win
Prioritises opportunities relevant to Kantar BD strategy and/or own skillset; supports larger opportunities
Coaches CX account teams on commercial best practice to ensure proposals and pitches are delivered with impact
Takes ownership of own learning agenda, developing domain opportunities when engaging clients
Consistently looks to maximise personal win rate in line with commercial best practice and profit guardrails
Supports a strong partnership ecosystem across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer
Builds strong relationships and collaborates meaningfully across Kantar, aligning with organisational objectives and priorities
Builds strong relationships with client, commercial and domain leads
Demonstrates Kantar core values and behaviours, celebrates wins and learns from losses
Capabilities
Adept at selling a range of tools, balancing client needs and Kantar business objectives
Commercially focused, with experience selling CX‑focused solutions to a variety of clients
Able to deliver winning proposals independently and support larger opportunities
Strong technical knowledge of the CX offer and tools to pinpoint Kantar value proposition to clients
Effective knowledge of the Kantar business – leverages a strong network of contacts and knowledge of our offer
Constructively challenges existing processes and identifies areas for improvement
Compelling client presenter and storyteller
Able to engage a range of client archetypes and industries, identifying and delivering against their needs
Effective networker and purposeful collaborator; builds essential to winning work
Dynamic communicator: writes proposals and delivers pitches that flex to specific client needs and context
Focused squarely on developing opportunities and delivering winning proposals and pitches from emerging project opportunity to winning work
Proven success working with partners such as Qualtrics and Medallia
Skills
Thoughtful, incisive thinking on strategic CX issues related to client business needs and briefs
Leading and preparing bespoke research proposals with clients, driving CX vision and energy from start to finish
Working with the wider CX team and being the focal point in client discussions
What’s In It For You
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account / FSA
Dental, Vision and other benefits to cover unique healthcare needs
Wellness program
401(k) with matching
Tuition reimbursement, commuter benefits
Unlimited PTO
Location New York, World Trade Center, United States of America
Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay‑for‑performance culture, where your reward and career progression opportunities are linked to what you deliver.
Equal Opportunity Employer We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
Privacy Disclosure By applying to this opportunity, you consent to the personal data you provide to us being processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS for as long as is necessary for recruitment purposes.
Compensation The salary range for this role is $130,000 - $185,000/year, plus variable pay. Your final base salary will be determined based on several factors, which may include but are not limited to location, work experience, skills, knowledge, education, and/or certifications. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Job Details Kantar is looking for a VP Business Development to drive additional growth from our robust CX portfolio in new and existing accounts within Kantar’s Insights division. The successful candidate will have a strong understanding of modern Customer Experience programs in order to intimately understand client needs, deliver the best responses to their challenges, and convert business opportunities for the CX team.
Responsibilities
Delivers winning proposals and pitches, acting as a trusted adviser to clients to develop an emerging or formal CX brief into a win for Kantar
Pursues self‑generated and inbound leads, managing them effectively through relevant Kantar channels to maximise chances of winning
Provides analysis and insight to feed into BD planning – proactively suggesting strategic and process improvements; reacts effectively to changing business needs
Manages own pipeline of client opportunities, progressing briefs from emerging or formal stage to a win
Prioritises opportunities relevant to Kantar BD strategy and/or own skillset; supports larger opportunities
Coaches CX account teams on commercial best practice to ensure proposals and pitches are delivered with impact
Takes ownership of own learning agenda, developing domain opportunities when engaging clients
Consistently looks to maximise personal win rate in line with commercial best practice and profit guardrails
Supports a strong partnership ecosystem across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer
Builds strong relationships and collaborates meaningfully across Kantar, aligning with organisational objectives and priorities
Builds strong relationships with client, commercial and domain leads
Demonstrates Kantar core values and behaviours, celebrates wins and learns from losses
Capabilities
Adept at selling a range of tools, balancing client needs and Kantar business objectives
Commercially focused, with experience selling CX‑focused solutions to a variety of clients
Able to deliver winning proposals independently and support larger opportunities
Strong technical knowledge of the CX offer and tools to pinpoint Kantar value proposition to clients
Effective knowledge of the Kantar business – leverages a strong network of contacts and knowledge of our offer
Constructively challenges existing processes and identifies areas for improvement
Compelling client presenter and storyteller
Able to engage a range of client archetypes and industries, identifying and delivering against their needs
Effective networker and purposeful collaborator; builds essential to winning work
Dynamic communicator: writes proposals and delivers pitches that flex to specific client needs and context
Focused squarely on developing opportunities and delivering winning proposals and pitches from emerging project opportunity to winning work
Proven success working with partners such as Qualtrics and Medallia
Skills
Thoughtful, incisive thinking on strategic CX issues related to client business needs and briefs
Leading and preparing bespoke research proposals with clients, driving CX vision and energy from start to finish
Working with the wider CX team and being the focal point in client discussions
What’s In It For You
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account / FSA
Dental, Vision and other benefits to cover unique healthcare needs
Wellness program
401(k) with matching
Tuition reimbursement, commuter benefits
Unlimited PTO
Location New York, World Trade Center, United States of America
Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay‑for‑performance culture, where your reward and career progression opportunities are linked to what you deliver.
Equal Opportunity Employer We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
Privacy Disclosure By applying to this opportunity, you consent to the personal data you provide to us being processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS for as long as is necessary for recruitment purposes.
Compensation The salary range for this role is $130,000 - $185,000/year, plus variable pay. Your final base salary will be determined based on several factors, which may include but are not limited to location, work experience, skills, knowledge, education, and/or certifications. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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