AION Management
HUD Administrator
Join to apply for the HUD Administrator role at AION Management.
1 month ago – Be among the first 25 applicants.
Sales/Marketing
Conduct all HUD leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move‑ins.
Recommend programs and strategies to increase qualified traffic and closing ratios.
Maintain passing e‑shop, phone shop and physical shop scores of 85% or higher.
Administrative
Inspect apartments with new residents at move‑in and complete all the necessary paperwork.
Manage 49 PBRA units, including leasing and annual recertification of households.
Manage PBRA affordable program waitlist to ensure HUD compliance.
Manage all monthly PBRA reporting requirements, including EIV reports.
Submit monthly voucher requests to HUD and reconcile monthly payments.
Support Assistant REM Manager with tracking renewals, lease expirations, and notices to vacate.
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees.
Accurately enter all prospect and resident data into Real Page in a timely manner.
Keep files, desk and leasing area organized.
Comply with all HUD, Fair Housing regulations, local/state regulations and other laws as they relate to property‑specific guidelines and occupancy standards.
Inspect market‑ready and HUD units and models daily and as assigned.
Customer Service
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall appearance.
Assist with monitoring and directing service operations to ensure service requests are completed within 24 hours and curb appeal standards are met.
Provide excellent customer service and display courteous and professional attitude toward all customers.
Maintain availability for resident functions, community‑affiliated events and weekends.
Perform other duties as required.
Maintain all leasing office standards.
Requirements
Certified Occupancy Specialist (COS); if not certified, must obtain within 90 days of employment.
High school diploma or equivalent; college preferred.
1 year of customer service or sales experience (or relevant education).
1 year of HUD Project‑Based Rental Assistance (PBRA) leasing and compliance experience.
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire.
Strong computer skills including Microsoft Office (Word, Excel).
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs.
Occasionally requires lifting 20 pounds or less.
Must be available to work weekends and holidays.
Valid driver’s license.
FLSA Status Non‑Exempt
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
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1 month ago – Be among the first 25 applicants.
Sales/Marketing
Conduct all HUD leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move‑ins.
Recommend programs and strategies to increase qualified traffic and closing ratios.
Maintain passing e‑shop, phone shop and physical shop scores of 85% or higher.
Administrative
Inspect apartments with new residents at move‑in and complete all the necessary paperwork.
Manage 49 PBRA units, including leasing and annual recertification of households.
Manage PBRA affordable program waitlist to ensure HUD compliance.
Manage all monthly PBRA reporting requirements, including EIV reports.
Submit monthly voucher requests to HUD and reconcile monthly payments.
Support Assistant REM Manager with tracking renewals, lease expirations, and notices to vacate.
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees.
Accurately enter all prospect and resident data into Real Page in a timely manner.
Keep files, desk and leasing area organized.
Comply with all HUD, Fair Housing regulations, local/state regulations and other laws as they relate to property‑specific guidelines and occupancy standards.
Inspect market‑ready and HUD units and models daily and as assigned.
Customer Service
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall appearance.
Assist with monitoring and directing service operations to ensure service requests are completed within 24 hours and curb appeal standards are met.
Provide excellent customer service and display courteous and professional attitude toward all customers.
Maintain availability for resident functions, community‑affiliated events and weekends.
Perform other duties as required.
Maintain all leasing office standards.
Requirements
Certified Occupancy Specialist (COS); if not certified, must obtain within 90 days of employment.
High school diploma or equivalent; college preferred.
1 year of customer service or sales experience (or relevant education).
1 year of HUD Project‑Based Rental Assistance (PBRA) leasing and compliance experience.
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire.
Strong computer skills including Microsoft Office (Word, Excel).
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs.
Occasionally requires lifting 20 pounds or less.
Must be available to work weekends and holidays.
Valid driver’s license.
FLSA Status Non‑Exempt
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
#J-18808-Ljbffr