iAnthus
Dispensary Associate (Full-Time) - Mayflower Dispensary (Lowell)
iAnthus, Lowell, Massachusetts, United States, 01856
Dispensary Associate (Full-Time) - Mayflower Dispensary (Lowell)
2 days ago Be among the first 25 applicants
At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.
Who We Are iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
Who You Are You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!
Professional Competencies
Positive attitude
Exceptional attention to detail and organized
Strong interpersonal and teamwork skillset
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and work in a fast-paced environment
Benefits
12 days of Paid Time Off
Ten Paid Holidays
Paid Sick Leave
Paid Parental Leave
Medical, Dental, Vision, FSA, HSA, and Transit Benefits
Employer Paid Short-Term Disability and Life Insurance
Wellness Program
Employee Assistance Program
Product Discounts
Ability to work in a growing company where your talents and skills can have a positive impact
Summary The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.
Policies, Procedures & Daily Operations
Engage and educate patients in a positive manner
Ensure patient intake forms are accurate and complete
Assist in qualifying patients for our Verified Financial Hardship (VFH) program
Maintain compliance with all local and state regulations
Perform general office work, such as filing records, operating copy machines, and using email
Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
Consistently deliver excellent, and compassionate patient services
Participate in monthly product inventory review
Training & Development
Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience
Proficient on HIPAA and confidentiality requirements
Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
Current on product knowledge and proper dosage
Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations
Reviewing and updating patient educational materials
Participating in quarterly team meetings
Driving Business/Sales
Reviewing sales daily and best practices to achieve goals, with team members
Trained on patient services, including patient intake, product knowledge and proper dosage
Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals
Delivering excellent, and compassionate patient services
Company Culture
Being an iAnthus brand ambassador and representing the brand appropriately
Building relationships with community leaders and trust from our neighbors
Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
Ensuring adherence to iAnthus’s cultural principles
Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
Participates and embraces a highly motivated team environment
Implementing brand sales marketing strategies
Qualifications and Education
Must be at least 21 years old, have a valid driver’s license and reliable transportation
Experience in retail, hospitality or patient services, preferred
Must be able to work a flexible schedule (nights and/or weekends)
Excellent verbal and written communication skills, along with basic math skills
Participates and embraces a highly motivated team environment
Experience in a fast paced, high transaction environment, preferred
Strong organizational and decision-making skills
Must be computer literate – POS experience is desirable
High school graduate
Ability to pass a criminal background check as it pertains to NYS guidelines
Having good organizational skills
Having decision making skills
Being analytical
Being detail oriented
Being proactive
Physical and Environmental Requirements
Ability to work a minimum of 8 hours a day and rotating shifts
Flexible schedule availability including nights, weekends and holidays
Ability to lift, push, and pull 50 pounds
Ability to sit, squat, bend, and kneel repetitively throughout a work day
Ability to stand for extended periods of time
Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
Ability and willingness to work in the following conditions
General office environment
Extended computer usage
Extended phone usage including teleconferences
Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise
Starting Pay Rate $18/hr
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.
Who We Are iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
Who You Are You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!
Professional Competencies
Positive attitude
Exceptional attention to detail and organized
Strong interpersonal and teamwork skillset
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and work in a fast-paced environment
Benefits
12 days of Paid Time Off
Ten Paid Holidays
Paid Sick Leave
Paid Parental Leave
Medical, Dental, Vision, FSA, HSA, and Transit Benefits
Employer Paid Short-Term Disability and Life Insurance
Wellness Program
Employee Assistance Program
Product Discounts
Ability to work in a growing company where your talents and skills can have a positive impact
Summary The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.
Policies, Procedures & Daily Operations
Engage and educate patients in a positive manner
Ensure patient intake forms are accurate and complete
Assist in qualifying patients for our Verified Financial Hardship (VFH) program
Maintain compliance with all local and state regulations
Perform general office work, such as filing records, operating copy machines, and using email
Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
Consistently deliver excellent, and compassionate patient services
Participate in monthly product inventory review
Training & Development
Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience
Proficient on HIPAA and confidentiality requirements
Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
Current on product knowledge and proper dosage
Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations
Reviewing and updating patient educational materials
Participating in quarterly team meetings
Driving Business/Sales
Reviewing sales daily and best practices to achieve goals, with team members
Trained on patient services, including patient intake, product knowledge and proper dosage
Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals
Delivering excellent, and compassionate patient services
Company Culture
Being an iAnthus brand ambassador and representing the brand appropriately
Building relationships with community leaders and trust from our neighbors
Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
Ensuring adherence to iAnthus’s cultural principles
Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
Participates and embraces a highly motivated team environment
Implementing brand sales marketing strategies
Qualifications and Education
Must be at least 21 years old, have a valid driver’s license and reliable transportation
Experience in retail, hospitality or patient services, preferred
Must be able to work a flexible schedule (nights and/or weekends)
Excellent verbal and written communication skills, along with basic math skills
Participates and embraces a highly motivated team environment
Experience in a fast paced, high transaction environment, preferred
Strong organizational and decision-making skills
Must be computer literate – POS experience is desirable
High school graduate
Ability to pass a criminal background check as it pertains to NYS guidelines
Having good organizational skills
Having decision making skills
Being analytical
Being detail oriented
Being proactive
Physical and Environmental Requirements
Ability to work a minimum of 8 hours a day and rotating shifts
Flexible schedule availability including nights, weekends and holidays
Ability to lift, push, and pull 50 pounds
Ability to sit, squat, bend, and kneel repetitively throughout a work day
Ability to stand for extended periods of time
Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
Ability and willingness to work in the following conditions
General office environment
Extended computer usage
Extended phone usage including teleconferences
Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise
Starting Pay Rate $18/hr
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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