Spectrum
Assistant Store Manager
Are you a natural leader who thrives in a fast‑paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you! At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an
Assistant Store Manager , you play a critical role in bringing this vision to life. You will lead by example, fostering a high‑performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.
What Our Assistant Store Manager Enjoy Most About the Role
Lead & Inspire
– Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high‑energy work environment.
Drive Sales & Retention
– Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.
Develop your Team
– Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast‑paced, goal‑driven environment.
Ensure Operational Excellence
– Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.
Create an Exceptional Customer Experience
– Maintain a welcoming, well‑organized store that reflects Spectrum’s brand and ensures customers receive top‑tier service.
Manage Inventory & Compliance
– Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.
Working Conditions You will work in a vibrant, fast‑paced retail environment with moderate noise levels, representing Spectrum’s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.
What You’ll Bring To Spectrum Required Skills, Abilities & Knowledge
Ability to read, write, and speak English to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward, and professional manner.
Significant time working in a retail store environment.
Proven ability to lead others and motivate them to succeed in a goal and incentive‑based work environment.
Detail‑oriented and a good problem solver.
High comfort level with personal technology, such as mobile devices and personal video platforms.
Knowledge of and ability to use computer and software applications.
Ability to prioritize, organize, manage multiple tasks and projects, and handle change effectively.
Work scheduled overtime as needed.
Required Education
High School Diploma or equivalent.
Required Related Work Experience
2–3 years Sales/Customer Service experience.
Preferred Qualifications
1+ year Management experience; 2–3 years Telecommunications/wireless experience.
Familiarity with the latest technology and devices.
Willingness to travel to other locations as business needs dictate.
Bachelor’s Degree or equivalent work experience.
Sales training certifications are a plus.
EEO Statement A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer.
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Assistant Store Manager , you play a critical role in bringing this vision to life. You will lead by example, fostering a high‑performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.
What Our Assistant Store Manager Enjoy Most About the Role
Lead & Inspire
– Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high‑energy work environment.
Drive Sales & Retention
– Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.
Develop your Team
– Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast‑paced, goal‑driven environment.
Ensure Operational Excellence
– Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.
Create an Exceptional Customer Experience
– Maintain a welcoming, well‑organized store that reflects Spectrum’s brand and ensures customers receive top‑tier service.
Manage Inventory & Compliance
– Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.
Working Conditions You will work in a vibrant, fast‑paced retail environment with moderate noise levels, representing Spectrum’s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.
What You’ll Bring To Spectrum Required Skills, Abilities & Knowledge
Ability to read, write, and speak English to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward, and professional manner.
Significant time working in a retail store environment.
Proven ability to lead others and motivate them to succeed in a goal and incentive‑based work environment.
Detail‑oriented and a good problem solver.
High comfort level with personal technology, such as mobile devices and personal video platforms.
Knowledge of and ability to use computer and software applications.
Ability to prioritize, organize, manage multiple tasks and projects, and handle change effectively.
Work scheduled overtime as needed.
Required Education
High School Diploma or equivalent.
Required Related Work Experience
2–3 years Sales/Customer Service experience.
Preferred Qualifications
1+ year Management experience; 2–3 years Telecommunications/wireless experience.
Familiarity with the latest technology and devices.
Willingness to travel to other locations as business needs dictate.
Bachelor’s Degree or equivalent work experience.
Sales training certifications are a plus.
EEO Statement A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer.
#J-18808-Ljbffr