Aspen Dental
Manager, Risk Management Claims – Aspen Dental
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Manager, Risk Management Claims
role at
Aspen Dental .
Overview: The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics.
Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and our newest addition Lovet.
Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
Job Summary The Risk Management Claims Manager will manage the administration of claims for incidents across multiple companies located in multiple states, along with a team of claims specialists. This includes managing relationships with insurance carriers ("Carrier"), vendor partners, and other service providers related to managing claims, with oversight of claims reviews and internal claims management. The manager will conduct loss run reviews for each line of coverage with carrier and ensure proper handling of all claims. Under the general direction of the Director of Risk Management, the manager is responsible for mitigating, reporting, and managing Workers’ Compensation, Commercial General Liability, Property, Business Interruption, and General Incident Review; it will formulate, develop, and coordinate all claim‑related activities. The manager will also lead the Severe Weather Task Force, provide field support for inclement weather, manage the office tracker, and follow up on property or business interruption claims with the facilities team. The position supports Loss Control and Safety Training, ensuring claims responsiveness across TAG and supported practices.
Responsibilities
Documentation/Database Management: Maintain accurate and organized records of risk management and claims/incidents via internal and external systems, including loss run review.
Risk Mitigation: Collaborate with relevant stakeholders to develop and implement risk management and compliance strategies, promoting a culture of patient/animal safety and minimizing potential liabilities.
Communication and Collaboration: Serve as a point of contact and liaison between doctors, operations, field, and other support departments to facilitate effective communication and collaboration to address risk management and claims related issues.
Industry Knowledge: Stay updated with severe weather incidents, industry trends, legal regulations, and emerging risk management and compliance practices for all brands and recommend adjustments to policies and procedures accordingly.
Data Presentation: Run reports from databases for risk management and claims events to present to stakeholders.
Other duties as assigned.
Qualifications
Bachelor’s degree in a relevant field (e.g., healthcare administration, risk management, compliance or a related discipline) or equivalent experience.
Prior experience in risk management, compliance, or a similar role within the healthcare or dental industry in claims management.
Excellent organizational skills with attention to detail and the ability to manage and maintain accurate records and staff oversight.
Strong communication and interpersonal skills to effectively interact with providers and other stakeholders.
Ability to work independently, prioritize tasks, and manage multiple deadlines efficiently.
Proficiency in using computer applications and databases for documentation, data reporting and record‑keeping purposes.
Compensation and Benefits Annual pay range: $100-125k, plus 10% bonus.
A generous benefits package includes paid time off, health, dental, vision, and a 401(k) savings plan with match.
Job ID: R2025-019404
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Manager, Risk Management Claims
role at
Aspen Dental .
Overview: The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics.
Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and our newest addition Lovet.
Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
Job Summary The Risk Management Claims Manager will manage the administration of claims for incidents across multiple companies located in multiple states, along with a team of claims specialists. This includes managing relationships with insurance carriers ("Carrier"), vendor partners, and other service providers related to managing claims, with oversight of claims reviews and internal claims management. The manager will conduct loss run reviews for each line of coverage with carrier and ensure proper handling of all claims. Under the general direction of the Director of Risk Management, the manager is responsible for mitigating, reporting, and managing Workers’ Compensation, Commercial General Liability, Property, Business Interruption, and General Incident Review; it will formulate, develop, and coordinate all claim‑related activities. The manager will also lead the Severe Weather Task Force, provide field support for inclement weather, manage the office tracker, and follow up on property or business interruption claims with the facilities team. The position supports Loss Control and Safety Training, ensuring claims responsiveness across TAG and supported practices.
Responsibilities
Documentation/Database Management: Maintain accurate and organized records of risk management and claims/incidents via internal and external systems, including loss run review.
Risk Mitigation: Collaborate with relevant stakeholders to develop and implement risk management and compliance strategies, promoting a culture of patient/animal safety and minimizing potential liabilities.
Communication and Collaboration: Serve as a point of contact and liaison between doctors, operations, field, and other support departments to facilitate effective communication and collaboration to address risk management and claims related issues.
Industry Knowledge: Stay updated with severe weather incidents, industry trends, legal regulations, and emerging risk management and compliance practices for all brands and recommend adjustments to policies and procedures accordingly.
Data Presentation: Run reports from databases for risk management and claims events to present to stakeholders.
Other duties as assigned.
Qualifications
Bachelor’s degree in a relevant field (e.g., healthcare administration, risk management, compliance or a related discipline) or equivalent experience.
Prior experience in risk management, compliance, or a similar role within the healthcare or dental industry in claims management.
Excellent organizational skills with attention to detail and the ability to manage and maintain accurate records and staff oversight.
Strong communication and interpersonal skills to effectively interact with providers and other stakeholders.
Ability to work independently, prioritize tasks, and manage multiple deadlines efficiently.
Proficiency in using computer applications and databases for documentation, data reporting and record‑keeping purposes.
Compensation and Benefits Annual pay range: $100-125k, plus 10% bonus.
A generous benefits package includes paid time off, health, dental, vision, and a 401(k) savings plan with match.
Job ID: R2025-019404
#J-18808-Ljbffr