ChristianaCare
ChristianaCare provides an AI‑powered support guide and others with exclusive features. This role is based in Wilmington, Delaware.
Base pay range: $121,180.80/yr - $193,897.60/yr
Job Details We seek a Claims Management Leader responsible for handling all claims, including professional and general liability matters. The role manages litigation and administers the health system’s insurance program, collaborating with outside defense counsel, insurance carriers, and brokers. The leader directs internal claims staff through intake to resolution and assists with insurance program activities such as renewals, coverage evaluation, and carrier partnerships.
Key Responsibilities
Manage the claims lifecycle from intake through resolution for all claims, including professional and general liability matters.
Supervise claims staff and litigation coordinator to ensure timely investigation, case tracking, and reporting.
Handle routine communication with outside defense lawyers, guaranteeing a streamlined litigation plan and budget oversight.
Coordinate the health system’s insurance program, including renewals, policy review, coverage assessments, and COI management.
Serve as primary liaison with outside defense counsel, liability consultants, insurance brokers, and carriers; bring strategic issues and renewal negotiations to the VP of Risk Management.
Collaborate with the Liability Consultant to maintain the claims management database, reserves, and metrics; prepare reports for leadership and Board committees.
Collaborate with Clinical Risk Management team on cases advancing from events/incidents into formal claims, including working together on litigation support and case preparation.
Work with the Liability Consultant on reserve recommendations and case strategy.
Work closely with Finance and external actuaries on loss projections, reserve analyses, and funding allocations.
Coordinate the system’s Claims Advisory Committee and related management and reporting of reserves and case resolution.
Establish relationships with plaintiff counsel to address claims pre‑suit and to mitigate claims costs.
Collaborate with clinical risk and the Liability Consultant to provide oversight and assistance on pro‑se matters and adverse event matters involving disclosure.
Ensure compliance with insurance reporting requirements and contractual obligations.
Provide training and mentorship to the Legal/Risk Management Department on insurance, litigation, and claims management processes.
Education & Experience Requirements
Bachelor’s degree required; JD or advanced degree strongly preferred.
7+ years of experience in claims management, litigation, or insurance, with at least 3 years in a healthcare setting.
Experience managing outside counsel and insurance broker/carrier relationships.
Demonstrated ability to lead professional staff and coordinate complex caseloads.
Preferred Qualifications
CPCU, ARM, or other risk/insurance certifications.
Experience working with captives or reinsurance programs.
Familiarity with London insurance market placements.
About Christiana Care ChristianaCare, headquartered in Wilmington, Delaware, is among the nation’s most dynamic health systems. It is dedicated to improving health outcomes, making high‑quality care more accessible, and lowering health care costs. The system includes extensive outpatient services, home health care, medical aid units, two hospitals with 1,227 beds, a Level I trauma center, a Level III neonatal intensive care unit, a comprehensive stroke center, and regional centers of excellence for heart, vascular, cancer, and women’s health care. ChristianaCare is a not‑for‑profit teaching health system with over 260 residents and fellows. It is regularly ranked as a Best Hospital by US News & World Report.
Annual Compensation Range $121,180.80 – $193,897.60. The actual salary within this range offered to a successful candidate will depend on individual factors such as skills, experience, and qualifications relevant to the position.
EEO Statement ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination. We consider qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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Base pay range: $121,180.80/yr - $193,897.60/yr
Job Details We seek a Claims Management Leader responsible for handling all claims, including professional and general liability matters. The role manages litigation and administers the health system’s insurance program, collaborating with outside defense counsel, insurance carriers, and brokers. The leader directs internal claims staff through intake to resolution and assists with insurance program activities such as renewals, coverage evaluation, and carrier partnerships.
Key Responsibilities
Manage the claims lifecycle from intake through resolution for all claims, including professional and general liability matters.
Supervise claims staff and litigation coordinator to ensure timely investigation, case tracking, and reporting.
Handle routine communication with outside defense lawyers, guaranteeing a streamlined litigation plan and budget oversight.
Coordinate the health system’s insurance program, including renewals, policy review, coverage assessments, and COI management.
Serve as primary liaison with outside defense counsel, liability consultants, insurance brokers, and carriers; bring strategic issues and renewal negotiations to the VP of Risk Management.
Collaborate with the Liability Consultant to maintain the claims management database, reserves, and metrics; prepare reports for leadership and Board committees.
Collaborate with Clinical Risk Management team on cases advancing from events/incidents into formal claims, including working together on litigation support and case preparation.
Work with the Liability Consultant on reserve recommendations and case strategy.
Work closely with Finance and external actuaries on loss projections, reserve analyses, and funding allocations.
Coordinate the system’s Claims Advisory Committee and related management and reporting of reserves and case resolution.
Establish relationships with plaintiff counsel to address claims pre‑suit and to mitigate claims costs.
Collaborate with clinical risk and the Liability Consultant to provide oversight and assistance on pro‑se matters and adverse event matters involving disclosure.
Ensure compliance with insurance reporting requirements and contractual obligations.
Provide training and mentorship to the Legal/Risk Management Department on insurance, litigation, and claims management processes.
Education & Experience Requirements
Bachelor’s degree required; JD or advanced degree strongly preferred.
7+ years of experience in claims management, litigation, or insurance, with at least 3 years in a healthcare setting.
Experience managing outside counsel and insurance broker/carrier relationships.
Demonstrated ability to lead professional staff and coordinate complex caseloads.
Preferred Qualifications
CPCU, ARM, or other risk/insurance certifications.
Experience working with captives or reinsurance programs.
Familiarity with London insurance market placements.
About Christiana Care ChristianaCare, headquartered in Wilmington, Delaware, is among the nation’s most dynamic health systems. It is dedicated to improving health outcomes, making high‑quality care more accessible, and lowering health care costs. The system includes extensive outpatient services, home health care, medical aid units, two hospitals with 1,227 beds, a Level I trauma center, a Level III neonatal intensive care unit, a comprehensive stroke center, and regional centers of excellence for heart, vascular, cancer, and women’s health care. ChristianaCare is a not‑for‑profit teaching health system with over 260 residents and fellows. It is regularly ranked as a Best Hospital by US News & World Report.
Annual Compensation Range $121,180.80 – $193,897.60. The actual salary within this range offered to a successful candidate will depend on individual factors such as skills, experience, and qualifications relevant to the position.
EEO Statement ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination. We consider qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr