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AEP Hawaii

Account Manager - AI Insurance Startup

AEP Hawaii, Honolulu, Hawaii, United States, 96814

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5 days ago Be among the first 25 applicants

This range is provided by AEP Hawaii. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $100,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from AEP Hawaii

AEP Hawaii has been retained by a Hawaii-based, early-stage AI Insurance start-up to hire a Founding Account Manager focused on commercial insurance.

Our vision for this brokerage is to redefine the commercial insurance industry through innovative models and the strategic use of AI to automate redundant tasks, allowing us to deliver an exceptionally high level of service to our commercial buyers.

Location

About the Role

We’re hiring an experienced and service-oriented Founding Commercial Insurance Account Manager to join our growing team. This individual will be the primary point of contact for our commercial clients and play a critical role in delivering excellent service, managing policy administration, and helping shape operational workflows as we grow.

Key Responsibilities

Manage and service a portfolio of commercial insurance clients after the sale is closed

Handle policy changes, renewals, certificates of insurance, audits, and other day-to-day account servicing needs

Respond promptly and professionally to client inquiries via phone, email, and virtual meetings

Collaborate with producers, carriers, and underwriters to deliver fast, accurate support

Ensure all client communications and transactions are documented and compliant

Serve as a subject matter expert to help define, refine, and improve workflows for future team members

Identify opportunities for service enhancements and process automation

Contribute to a team culture focused on continuous improvement and client success

Required Qualifications

Active Hawaii Property & Casualty (P&C) license

Minimum of 2 years of experience servicing commercial insurance accounts

Must have experience with AI tools, automation & workflows

Strong written and verbal communication skills

Excellent attention to detail, organization, and follow-through

Ability to work independently, prioritize tasks, and manage time effectively

Proactive, solution-oriented approach to client service

Comfortable using or learning modern agency management systems and technology tools

Interest in innovation and building systems that support scalable growth

Full-time position

Hybrid in Hawaii. Oahu ideal, open to remote PST candidates willing to relocate to Oahu within 3-6 months.

Flexible work hours with a collaborative and responsive team

Clear growth path as the organization scales

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Business Consulting and Services

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