Monro, Inc.
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Assistant Automotive Store Manager
role at
Monro, Inc. Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in retail locations, field management, and store operations. Job Description
The Assistant Manager role is a full‑time, hourly position. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5‑Star service to our guests through effective communication of vehicle issues and proposed solutions, consistently meeting guest expectations for time commitments and quality. Responsibilities Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs. Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest‑ready condition. Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by the direct supervisor. Minimum Qualifications High school or GED equivalent. 2+ years of automotive and sales experience. Valid Driver License. Ability to work with hands overhead, stand for long periods and lift 50 lbs. Excellent communication skills and basic algebra to calculate discounts, interest, commissions, proportions, and percentages. Guest and team focused mindset. Monro conducts criminal background checks for positions with security and/or financial responsibilities. Preferred Qualifications Automotive State Inspector License. ASE Automotive Certifications. Proven automotive or quick‑lube sales experience. Leadership experience. Benefits Performance‑based incentives. Paid vacation and holidays for full‑time teammates. Reimbursement for ASE Certifications. Reimbursement for State Inspection Licenses where applicable. 401(k) eligibility immediately upon hire. Direct Deposit. Employee discounts. Healthcare, vision, and dental for full‑time teammates. Employee access perks. Career advancement opportunities. Seniority level : Associate Employment type : Full‑time Job function : Management Industries : Automotive Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Assistant Automotive Store Manager
role at
Monro, Inc. Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in retail locations, field management, and store operations. Job Description
The Assistant Manager role is a full‑time, hourly position. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5‑Star service to our guests through effective communication of vehicle issues and proposed solutions, consistently meeting guest expectations for time commitments and quality. Responsibilities Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs. Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest‑ready condition. Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by the direct supervisor. Minimum Qualifications High school or GED equivalent. 2+ years of automotive and sales experience. Valid Driver License. Ability to work with hands overhead, stand for long periods and lift 50 lbs. Excellent communication skills and basic algebra to calculate discounts, interest, commissions, proportions, and percentages. Guest and team focused mindset. Monro conducts criminal background checks for positions with security and/or financial responsibilities. Preferred Qualifications Automotive State Inspector License. ASE Automotive Certifications. Proven automotive or quick‑lube sales experience. Leadership experience. Benefits Performance‑based incentives. Paid vacation and holidays for full‑time teammates. Reimbursement for ASE Certifications. Reimbursement for State Inspection Licenses where applicable. 401(k) eligibility immediately upon hire. Direct Deposit. Employee discounts. Healthcare, vision, and dental for full‑time teammates. Employee access perks. Career advancement opportunities. Seniority level : Associate Employment type : Full‑time Job function : Management Industries : Automotive Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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