Receptionist
Job Category: Support Services
Full-Time
Rate: $15 USD per hour
Location: Oriana House Hough Center, 6000 Hough Avenue, Cleveland, OH 44103, USA
Description
Schedule: 1st Shift; Monday through Friday 8:30am-4:30pm
Pay: $15.00/hr
(Pay Range: $15.00-$19.50/hr based on education and experience)
Essential functions of this job include, but are not limited to:
- Effectively and courteously answers all telephone calls received at OHHC reception desk.
- Maintains telephone coverage during hours on duty. Answers call courteously and professionally.
- Directs calls to the appropriate party in a timely manner and takes concise messages as needed.
- Makes overhead pages for groups or individuals in a clear, concise, and professional manner as necessary.
- Effectively and courteously greets individuals who arrive at the building (e.g., employees, clients, and visitors). Directs people as necessary and ensures they are escorted as required. Notifies assigned Pretrial Supervision Monitor or Clinician when clients arrive.
- Signs in/out all outside visitors and logs them in the visitor sign in book. Only permits authorized visitors beyond receptionist area. Immediately notifies supervisor and/or on-site supervisor of unauthorized visitors who fail to follow directives.
- Prepares mail for pick up for Agency Courier in a timely and organized manner. Receives, sorts, and distributes all incoming U.S. mail and interoffice mail in a timely and accurate manner.
- Performs timely and accurate data entry functions into ORION and/or other databases as needed. Follows up with corrections of any found errors. Inputs accurate alco-sensor test results. Completes an incident report if alco-sensor results or UDS results are positive and advises assigned Pretrial Supervision Monitor of positive results.
- Organizes pretrial and electronic monitoring packets and files (electronic). Records demographic information accurately in ORION as needed.
- Creates accurate and thorough Assessment Intake Packets. Maintains adequate supply of intake documents regularly to ensure availability.
- Files equipment return sheets monthly in an accurate and organized manner.
Qualifications: High School diploma or equivalent required. Computer skills including "WORD" and ORION required. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.
Benefits (Full-Time):
ANTHEM PPO or High Deductible Plan plus CVS prescription coverage GROUP TERM-LIFE INSURANCE POLICY equal to one time annual salary LONG-TERM DISABILITY INSURANCE VACATION HOURS - 80 hours (10 days) per year. PERSONAL-SICK HOURS - 80 hours (10 days) per year. HOSPITAL HOURS - 96 hours (12 days) per year. HOLIDAYS - eight paid holidays TUITION REIMBURSEMENT PROGRAM (must be employed for six months). EMPLOYEE ASSISTANCE PROGRAM (EAP) RETIREMENT PLAN 403(b) DENTAL PLAN (Employee paid) VISION PLAN (Employee paid) FLEXIBLE SPENDING ACCOUNTS (FSA) HEALTH SAVINGS ACCOUNT (HSA) for high deductible plan Public Loan Forgiveness Program Wellness Program
Oriana House Recruiters may reach out to applicants via text messaging.
Oriana House, Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Candidates must be eligible to work in the U.S. without requiring sponsorship.