Elite Deskside IT Support for High-Profile Users

A prestigious law firm based in Washington D.C. is seeking a Technical Support Specialist to provide desktop and mobile hardware/software support to high-profile end-users. Responsibilities include resolving technical inquiries, troubleshooting software/hardware issues, and enhancing IT processes using Microsoft tools. A Bachelor's degree and a minimum of 4 years’ experience in user support are required. The role demands strong customer service skills, emotional intelligence, and the ability to manage multiple projects effectively. #J-18808-Ljbffr