UnitedHealth Group is hiring: Medical Receptionist in Bristol

Opportunities with ProHealth Physicians

When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Medical Receptionist

ProHealth Physicians has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team.

The position is full-time (40 hours/week) Monday - Friday between the hours of 7am - 7 pm. May be asked to work occasional Saturday shift (8:30am - 1pm) or to float to local practices in the region for coverage.

Primary Responsibilities:

1. Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
2. Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
3. Greet patients and conduct check-in process
4. Monitor daily reminder call logs to reschedule appointments as needed
5. Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
6. Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures
7. Maintain knowledge of current OSHA and ProHealth policies
8. Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
9. Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of receptionist, admin support, customer service, or healthcare-related experience
• Intermediate level of proficiency in Microsoft Office
• Ability to travel 10% of the time within 30 miles of territory assigned
• Access to reliable transportation & valid US driver's license

Preferred Qualifications:

• 6+ months of experience as a receptionist in a healthcare setting
• 6+ months of experience working with an electronic health record

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.