CleanSlate Centers is hiring: Medical Receptionist in Plainfield

Medical Receptionist

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you'll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purposewhere each day, your support helps change lives.

As a Medical Receptionist, you'll be the first point of contact for patients and visitorssetting the tone for a positive care experience. You'll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key responsibilities include:

• Greeting patients with warmth, compassion, and professionalism
• Confirming and updating insurance and demographic details at each visit
• Scheduling and coordinating provider appointments, adjusting as needed
• Assisting patients who missed appointments to encourage treatment continuity
• Handling prior authorizations and explaining patient financial responsibilities
• Distributing, verifying, and scanning forms, including handbooks and intake documents
• Collecting co-pays and processing payments; setting up payment plans when needed
• Maintaining a clean, organized front office and upholding patient confidentiality
• Providing courteous, effective communication by phone and in person
• Participating in team huddles and contributing to a supportive work environment

What we're looking for includes:

• High school diploma required; associate degree preferred
• 1+ year of experience in a fast-paced medical office required
• Customer service and/or healthcare experience strongly preferred
• Proficient with EMRs, Microsoft Office, and phone systems
• Strong communication, attention to detail, and organizational skills
• Compassionate mindset and a desire to support patients in recovery

Why CleanSlate?

• MondayFriday schedule
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision benefits + 401(k) with company match
• Company-paid life and disability insurance
• Be part of a mission-driven team making a real impact

Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.