Medical Receptionist (Bilingual) Job at Utah Partners for Health in West Jordan

Medical Front Desk Receptionist

Join a dedicated team making quality healthcare accessible to all! We're looking for an experienced Medical Front Desk Receptionist who thrives in a fast-paced, diverse environment and is eager to contribute to our mission of community-centered care. If you have experience in medical scheduling, insurance verification, and patient serviceand want to grow in a supportive, mission-driven organizationapply today!

With clinics in West Jordan and Midvale, Utah Partners for Health has been dedicated to providing compassionate, high-quality, and accessible healthcare to underserved communities for over 20 years. As a Federally Qualified Health Center (FQHC), we deliver integrated primary and behavioral health services, ensuring that individuals and familiesregardless of income or insurance statusreceive the care they need to thrive.

As a Medical Front Desk Receptionist, you will be the first friendly face our patients see, ensuring a smooth and welcoming experience from check-in to check-out. Your role is essential in keeping our clinic running efficiently while making a meaningful impact on the health of our community.

Key Responsibilities

• Create a Welcoming Patient Experience: Greet patients warmly, assist with scheduling, and guide them through the check-in process with care and professionalism.
• Manage Appointments and Patient Flow: Schedule and confirm patient visits, ensuring providers stay on track and patients receive timely care.
• Patient Registration and Payments: Verify patient information, collect required documentation, explain sliding fee discounts, and process payments efficiently.
• Insurance and Billing Support: Answer patient questions about charges, insurance coverage, and required paperwork in a clear and supportive manner.
• Keep Our Office Running Smoothly: Maintain accurate patient records, organize daily mail and faxes, and complete essential opening/closing checklists.
• Support a Safe and Organized Environment: Ensure the reception area is clean, stocked, and fully operational.

Requirements

• High school Diploma or equivalent is required.
• Experience in a medical front office or healthcare setting.
• Strong customer service and communication skills.
• Knowledge of medical scheduling, insurance verification, and electronic medical records (EMR) systems.
• Ability to multitask and work in a fast-paced environment with compassion and professionalism.
• Bilingual (Spanish-speaking) is required! Fluent in speaking, writing, and reading.

Ready to Make a Difference?

If you're looking for a rewarding career in healthcare where you can help patients receive the care they need, we'd love to hear from you!