New Balance
Retail Team Lead (Full-Time)
New Balance – Santana Row, CA
Job Mission
As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world‑class experience for our guests. You will lead by example through New Balance’s Core Competencies.
Key Responsibilities
Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
Be results‑driven in achieving store key performance indicators through training and development of associates.
Assist the store manager in creating the schedule and lead floor moves.
Deliver a great guest experience utilizing our GUEST service model.
Be operationally sound: opening/closing the store, inventory control, operational procedures.
Be involved in recruiting, interviewing, hiring of top talent.
Follow safety and reporting regulations, including proper lifting procedures.
Requirements for Success
Must be 18 years of age or older.
Preferred 2 years of retail supervisory experience.
High school diploma or equivalent educational experience.
Demonstrated leadership ability.
Strong customer service and verbal communication skills.
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working weekends and holidays.
Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods; climb ladders occasionally; climb and descend stairs frequently (depending on location).
Pay Range:
$21.03–$26.26–$31.55 hourly (actual base pay varies based on experience, time in role, internal equity, geographic location, and more.)
Benefits New Balance offers a comprehensive traditional benefits package, including medical, dental, vision, life insurance, and 401(k). Additional non‑traditional perks include online learning courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave.
Temporary associates receive medical, dental, vision and associate discount options. Part‑time associates receive 401(k), short‑term disability, yearly $300 lifestyle reimbursement, and associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Employment Type:
Full‑time
Seniority Level:
Mid‑Senior Level
Job Function:
Sales and Business Development
Industry:
Sporting Goods Manufacturing
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Job Mission
As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world‑class experience for our guests. You will lead by example through New Balance’s Core Competencies.
Key Responsibilities
Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
Be results‑driven in achieving store key performance indicators through training and development of associates.
Assist the store manager in creating the schedule and lead floor moves.
Deliver a great guest experience utilizing our GUEST service model.
Be operationally sound: opening/closing the store, inventory control, operational procedures.
Be involved in recruiting, interviewing, hiring of top talent.
Follow safety and reporting regulations, including proper lifting procedures.
Requirements for Success
Must be 18 years of age or older.
Preferred 2 years of retail supervisory experience.
High school diploma or equivalent educational experience.
Demonstrated leadership ability.
Strong customer service and verbal communication skills.
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working weekends and holidays.
Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods; climb ladders occasionally; climb and descend stairs frequently (depending on location).
Pay Range:
$21.03–$26.26–$31.55 hourly (actual base pay varies based on experience, time in role, internal equity, geographic location, and more.)
Benefits New Balance offers a comprehensive traditional benefits package, including medical, dental, vision, life insurance, and 401(k). Additional non‑traditional perks include online learning courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave.
Temporary associates receive medical, dental, vision and associate discount options. Part‑time associates receive 401(k), short‑term disability, yearly $300 lifestyle reimbursement, and associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Employment Type:
Full‑time
Seniority Level:
Mid‑Senior Level
Job Function:
Sales and Business Development
Industry:
Sporting Goods Manufacturing
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