Washington State Department of Health
Lead Health Services Consultant (HSC 2) DOH8779
Washington State Department of Health, Tumwater, Washington, us, 98511
Job Overview
This is a full‑time, non‑permanent Health Services Consultant 2 (HSC 2) position located at our Tumwater, WA DOH office. We’re improving patient safety and fostering access to health care! Join our team as a Lead Health Services Consultant, where you will provide technical credentialing consultation and assistance to health services providers and staff within health licensing, a public health program closely linked to the Department's mission.
The Office of Health Professions (OHP) contributes to the Washington Department of Health mission by working with advisory committees, boards, commissions, and partner commissioners to regulate health care providers in 101 different professions. We handle the licensing, credentialing, and regulation of these health professions to protect public health and ensure a qualified, diverse, and supported health workforce while promoting equitable access to healthcare for all Washingtonians. By performing credentialing activities, including evaluation of applicant ability to qualify as health care practitioners, you’ll help us support critical health services in Washington.
Key Responsibilities
Conduct assessments of credentialing applications and implement licensing and regulatory policies for public health programs.
Provide technical consultation and assistance to health service providers and staff on difficult questions and complex, non‑standard regulatory and licensing activities for Credentialing.
Provide expertise, support and guidance to Credentialing Specialists in resolving complex inquiries and issues.
Identify complex, irregular issues and provide recommendations for their resolution.
Why Join Us?
Impactful Work: Play a role in process improvements and efficiencies to keep work products moving forward.
Collaborative Environment: Exchange ideas with a variety of professional partners, contributing to innovative solutions.
Growth Opportunities: Guide and monitor performance of other staff within the credentialing section as you strengthen your leadership skills.
Work‑Life Balance: Take advantage of employee resources and wellness activities offered to support well‑being.
Location and Flexibility Enjoy the flexibility of our hybrid work environment, where you can balance working from home and collaborating in the office. It is anticipated that you’ll be expected at the DOH facility in Tumwater, WA for up to 4 days a month.
Required Qualifications
Two (2) or more years of experience processing applications for a health profession or facility credentialing program.
One (1) year or more experience working with a complex regulatory, permitting, or licensing database.
Two (2) or more years of experience resolving customer inquiries, problems or complaints in a high production environment.
Six (6) months’ experience using computer software such as Microsoft Word, Outlook, and an electronic database system.
Ability to learn, retain, and apply new information regarding procedures, rules, policies and requirements for credentialing multiple health care professionals.
Ability to work independently with little supervision.
Ability and willingness to work within a secure work environment with highly sensitive and confidential materials.
Ability to work under pressure to meet strict guidelines while maintaining the integrity of the guidelines.
Preferred/Desired Qualifications
Additional years of experience processing applications for a health profession or facility credentialing program.
One or more years of experience reviewing documents and taking appropriate action based on analysis.
Associate degree or higher education.
Three or more years of demonstrated knowledge and understanding of credentialing requirements, processes and procedures.
Benefits and Lifestyle We prioritize your work‑life balance and offer a competitive benefits package tailored to support your lifestyle. Discover more about “Why DOH” by visiting Work@Health.
Conditions of Employment
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Commit to a full‑time 40‑hour, 8 am – 5 pm workweek schedule.
Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
Adjust your work schedule occasionally to align with business needs, which may entail evenings and weekends.
Perform your job duties either remotely from home or in person, on a drop‑in basis, at the designated DOH site location.
Occasionally travel to training sessions and meetings.
Legally drive a vehicle or arrange alternative transportation for state business.
Engage in emergency response exercises and high‑priority assignments as assigned during emergency events.
Application Directions To apply, click “Apply” and complete the application. Attach your resume and cover letter. In your Applicant profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Do not include private information such as a social security number or year of birth.
Attach the Following
Resume
Cover letter
Three or more professional references if not included in your applicant profile
DD‑214 (if applicable)
Veterans Preference Applicants wishing to claim Veterans Preference must attach a copy of their DD‑214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Remove or cover any personally identifiable data such as social security numbers and birth year.
Documents Not Required
Personal photos
Transcripts (unless specifically requested)
Certifications or diplomas
Projects or portfolios
Letters of recommendation
Equity, Diversity, and Inclusion We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal‑opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8779.
Technical Support Reach out to NEOGOV directly at 1‑855‑524‑5627 for technical support and login issues.
Supplemental Information This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the application process in full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the supplemental questions must be verifiable on the submitted applicant profile.
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The Office of Health Professions (OHP) contributes to the Washington Department of Health mission by working with advisory committees, boards, commissions, and partner commissioners to regulate health care providers in 101 different professions. We handle the licensing, credentialing, and regulation of these health professions to protect public health and ensure a qualified, diverse, and supported health workforce while promoting equitable access to healthcare for all Washingtonians. By performing credentialing activities, including evaluation of applicant ability to qualify as health care practitioners, you’ll help us support critical health services in Washington.
Key Responsibilities
Conduct assessments of credentialing applications and implement licensing and regulatory policies for public health programs.
Provide technical consultation and assistance to health service providers and staff on difficult questions and complex, non‑standard regulatory and licensing activities for Credentialing.
Provide expertise, support and guidance to Credentialing Specialists in resolving complex inquiries and issues.
Identify complex, irregular issues and provide recommendations for their resolution.
Why Join Us?
Impactful Work: Play a role in process improvements and efficiencies to keep work products moving forward.
Collaborative Environment: Exchange ideas with a variety of professional partners, contributing to innovative solutions.
Growth Opportunities: Guide and monitor performance of other staff within the credentialing section as you strengthen your leadership skills.
Work‑Life Balance: Take advantage of employee resources and wellness activities offered to support well‑being.
Location and Flexibility Enjoy the flexibility of our hybrid work environment, where you can balance working from home and collaborating in the office. It is anticipated that you’ll be expected at the DOH facility in Tumwater, WA for up to 4 days a month.
Required Qualifications
Two (2) or more years of experience processing applications for a health profession or facility credentialing program.
One (1) year or more experience working with a complex regulatory, permitting, or licensing database.
Two (2) or more years of experience resolving customer inquiries, problems or complaints in a high production environment.
Six (6) months’ experience using computer software such as Microsoft Word, Outlook, and an electronic database system.
Ability to learn, retain, and apply new information regarding procedures, rules, policies and requirements for credentialing multiple health care professionals.
Ability to work independently with little supervision.
Ability and willingness to work within a secure work environment with highly sensitive and confidential materials.
Ability to work under pressure to meet strict guidelines while maintaining the integrity of the guidelines.
Preferred/Desired Qualifications
Additional years of experience processing applications for a health profession or facility credentialing program.
One or more years of experience reviewing documents and taking appropriate action based on analysis.
Associate degree or higher education.
Three or more years of demonstrated knowledge and understanding of credentialing requirements, processes and procedures.
Benefits and Lifestyle We prioritize your work‑life balance and offer a competitive benefits package tailored to support your lifestyle. Discover more about “Why DOH” by visiting Work@Health.
Conditions of Employment
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Commit to a full‑time 40‑hour, 8 am – 5 pm workweek schedule.
Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
Adjust your work schedule occasionally to align with business needs, which may entail evenings and weekends.
Perform your job duties either remotely from home or in person, on a drop‑in basis, at the designated DOH site location.
Occasionally travel to training sessions and meetings.
Legally drive a vehicle or arrange alternative transportation for state business.
Engage in emergency response exercises and high‑priority assignments as assigned during emergency events.
Application Directions To apply, click “Apply” and complete the application. Attach your resume and cover letter. In your Applicant profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Do not include private information such as a social security number or year of birth.
Attach the Following
Resume
Cover letter
Three or more professional references if not included in your applicant profile
DD‑214 (if applicable)
Veterans Preference Applicants wishing to claim Veterans Preference must attach a copy of their DD‑214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Remove or cover any personally identifiable data such as social security numbers and birth year.
Documents Not Required
Personal photos
Transcripts (unless specifically requested)
Certifications or diplomas
Projects or portfolios
Letters of recommendation
Equity, Diversity, and Inclusion We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal‑opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8779.
Technical Support Reach out to NEOGOV directly at 1‑855‑524‑5627 for technical support and login issues.
Supplemental Information This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the application process in full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the supplemental questions must be verifiable on the submitted applicant profile.
#J-18808-Ljbffr