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eGain Corporation

Director, SRE & Reliability for AI Knowledge Platform

eGain Corporation, Sunnyvale, California, United States, 94087

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A leading AI knowledge management solutions provider in Sunnyvale is looking for a Director of Site Reliability Engineering. The ideal candidate will lead a team ensuring the reliability, performance, and resilience of the AI platform. This role involves establishing observability, managing incidents, and achieving SLOs for enterprise SaaS systems. Excellent leadership skills and over 10 years of experience in software operations, including SRE leadership, are essential. A competitive compensation package includes a base salary of $250,000 per year and stock options. #J-18808-Ljbffr