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Amazon

Manager, ESM AI Solutions Team, ESM Central Operation

Amazon, Culver City, California, United States, 90232

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Manager, ESM AI Solutions Team, ESM Central Operation Job ID: 3142794 | Amazon (Shanghai) International Trading Company Limited Shenzhen Branch

Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.

Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Team Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, helping ESM lead AI solution team, translate business needs & requirement into AI-driven product solutions, building BRDs and needle move the development of product/tool solutions, identifying more growth opportunity and put into scalable product design, as well as optimizing existing work process and develop tools & mechanisms to improve Account Management efficiency.

The ideal candidate will have demonstrated Product Management skills and specifically the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to build and maintain strong working relationships with numerous stakeholders within the organization. S/he also has a track record of program management, leading business initiatives, building SOP/tools, and turning data into insights.

Basic Qualifications

8+ years of working experience

Experience owning/driving roadmap strategy and definition, able to translate business needs into practical AI product solutions

Structured mindset and able to define priority, drive alignment with stakeholders, and provide guidance to team members to move forward

Solid Python/SQL skills and able to develop automation solutions

Solid experience of leveraging AI products to build solutions, including building AI agents, AI workflows, AI-powered analysis and business implementation

Experience of product management and program management

Proven record of team management

Preferred Qualifications

Experience designing business processes

Experience working within a high-growth, technology company

Experience of end-to-end tech product development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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