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Presidio, Where Teamwork and Innovation Shape the Future
AtPresidio, we’re at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.
The Role
The Digital Transformation team partners across business, functional, and IT organizations to deliver technology‑enabled transformation. We drive strategic initiatives that simplify and automate business processes and execution, enable adoption and continuous improvement, and ensure full value realization from our back‑office and service delivery investments.
Our primary transformation program is in the first phase of a multi‑year journey to modernize core processes and technology supporting our back‑office and services execution. Our goal is to deliver a best‑in‑class, integrated solution that transforms how our employees work and how our customers experience our services.
Senior Finance Director of Digital Transformation
plays a pivotal role in leading this effort, shaping strategy, driving execution, and ensuring measurable outcomes. The primary focus of this role will be
Professional and Managed Services
– driving successful deployment, adoption, and continuous evolution of our services platform and end‑to‑end processes. This leader will also influence the governance and delivery frameworks that guide subsequent transformation phases.
Responsibilities Include: Program Execution & Governance
Serve as a
Program Governance Team Member , with responsibilities for the overall health and performance of the Transformation Program, oversight, decision‑making, and alignment to drive consistency across initiatives
Provide transformation leadership and governance across programs and workstreams delivering back‑office/services modernization
Partner with internal technology teams and implementation partners in the delivery of large initiatives, ensuring alignment to desired outcomes
Ensure requirements gathering is inclusive and comprehensive, and support the business in participating in sessions
Influence the design of delivery, detailed execution, and communications frameworks and playbooks
Services Technology Enablement – new Professional Services Platform (Certinia)
Provide thought leadership on the Professional Services Automation platform design, user experience, and solution optimization to enable adoption and long‑term usability
Optimize real‑time visibility and performance management across practices, personas, and the management hierarchy
Support the business in ensuring employees (at initial deployment and subsequent new hires) are empowered to use tools effectively through change management, training, and ongoing enhancement
Define and lead the detailed post‑deployment strategy, i.e., hyper‑care, proactive monitoring, staffing model, reporting, backlog prioritization
Ongoing Innovation and Enhancement
Establish and
lead the Certinia Governance team
of business and functional leaders and SMEs
Establish decision‑making frameworks, prioritization models, and controls that enable agility while ensuring compliance, stability, and scalability
Identify evolving needs and translate them into actionable platform and process improvements
Partner closely with Certinia
to identify and capitalize on vendor‑recommended innovations while shaping their product roadmap to support evolving enterprise needs
Drive the roadmap for post‑deployment innovation , prioritizing new capabilities, automation opportunities, and AI‑driven enhancements that deliver measurable business value
Guide iterative releases and feature enhancements, ensuring alignment with enterprise architecture, data strategy, and service delivery objectives
Foster a continuous feedback loop that balances innovation, user experience, and performance optimization
Value Realization
Ensure realization of business case benefits, driving accountability for achieving the financial, operational, and experience outcomes committed to in the transformation business case
Measure and communicate the impact of enhancements, demonstrating value realization through improved efficiency, user adoption, and customer outcomes
Establish a disciplined value realization framework
that measures progress against business case targets, enabling transparency and proactive course correction
Partner with Finance, Business Operations, and Service leaders
to quantify benefits, validate results, and integrate value tracking into enterprise performance reporting
Translate program outcomes into measurable ROI , demonstrating sustained improvement in efficiency, scalability, and customer or employee experience
Continuously optimize the value realization model , refining metrics, assumptions, and governance as new capabilities, data, and insights emerge
Required Skills and Professional Experience
12+ years of progressive experience in driving enterprise scale, technology‑enabled business transformation or program governance
Proven ability to establish governance structures and frameworks that ensure alignment, accountability, and disciplined delivery across transformation workstreams
Demonstrated success delivering large‑scale, cross‑functional programs involving ERP, PSA, CRM, or similar platforms
Demonstrated ability to influence without direct authority, aligning business, functional, IT, and executive stakeholders around shared goals and outcomes
Strong analytical, problem‑solving, and executive communication skills with a demonstrated ability to distill complex information for decision‑making
Experience developing and managing KPIs tied to utilization, margin improvement, adoption, and efficiency
Experience managing or governing PSA or PPM platforms (e.g., Certinia, FinancialForce, Clarity, Planview, etc.)
Your future at Presidio
JoiningPresidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world.
Here, your impact is real. Whether you’re harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you’ll be part of a team that is shaping the future.
Ready to innovate? Let’s redefine what’s next—together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally.
For more information, visit www.presidio.com
Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affiantative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.
To read more about discrimination protections under Federal Law, please visit https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
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AtPresidio, we’re at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.
The Role
The Digital Transformation team partners across business, functional, and IT organizations to deliver technology‑enabled transformation. We drive strategic initiatives that simplify and automate business processes and execution, enable adoption and continuous improvement, and ensure full value realization from our back‑office and service delivery investments.
Our primary transformation program is in the first phase of a multi‑year journey to modernize core processes and technology supporting our back‑office and services execution. Our goal is to deliver a best‑in‑class, integrated solution that transforms how our employees work and how our customers experience our services.
Senior Finance Director of Digital Transformation
plays a pivotal role in leading this effort, shaping strategy, driving execution, and ensuring measurable outcomes. The primary focus of this role will be
Professional and Managed Services
– driving successful deployment, adoption, and continuous evolution of our services platform and end‑to‑end processes. This leader will also influence the governance and delivery frameworks that guide subsequent transformation phases.
Responsibilities Include: Program Execution & Governance
Serve as a
Program Governance Team Member , with responsibilities for the overall health and performance of the Transformation Program, oversight, decision‑making, and alignment to drive consistency across initiatives
Provide transformation leadership and governance across programs and workstreams delivering back‑office/services modernization
Partner with internal technology teams and implementation partners in the delivery of large initiatives, ensuring alignment to desired outcomes
Ensure requirements gathering is inclusive and comprehensive, and support the business in participating in sessions
Influence the design of delivery, detailed execution, and communications frameworks and playbooks
Services Technology Enablement – new Professional Services Platform (Certinia)
Provide thought leadership on the Professional Services Automation platform design, user experience, and solution optimization to enable adoption and long‑term usability
Optimize real‑time visibility and performance management across practices, personas, and the management hierarchy
Support the business in ensuring employees (at initial deployment and subsequent new hires) are empowered to use tools effectively through change management, training, and ongoing enhancement
Define and lead the detailed post‑deployment strategy, i.e., hyper‑care, proactive monitoring, staffing model, reporting, backlog prioritization
Ongoing Innovation and Enhancement
Establish and
lead the Certinia Governance team
of business and functional leaders and SMEs
Establish decision‑making frameworks, prioritization models, and controls that enable agility while ensuring compliance, stability, and scalability
Identify evolving needs and translate them into actionable platform and process improvements
Partner closely with Certinia
to identify and capitalize on vendor‑recommended innovations while shaping their product roadmap to support evolving enterprise needs
Drive the roadmap for post‑deployment innovation , prioritizing new capabilities, automation opportunities, and AI‑driven enhancements that deliver measurable business value
Guide iterative releases and feature enhancements, ensuring alignment with enterprise architecture, data strategy, and service delivery objectives
Foster a continuous feedback loop that balances innovation, user experience, and performance optimization
Value Realization
Ensure realization of business case benefits, driving accountability for achieving the financial, operational, and experience outcomes committed to in the transformation business case
Measure and communicate the impact of enhancements, demonstrating value realization through improved efficiency, user adoption, and customer outcomes
Establish a disciplined value realization framework
that measures progress against business case targets, enabling transparency and proactive course correction
Partner with Finance, Business Operations, and Service leaders
to quantify benefits, validate results, and integrate value tracking into enterprise performance reporting
Translate program outcomes into measurable ROI , demonstrating sustained improvement in efficiency, scalability, and customer or employee experience
Continuously optimize the value realization model , refining metrics, assumptions, and governance as new capabilities, data, and insights emerge
Required Skills and Professional Experience
12+ years of progressive experience in driving enterprise scale, technology‑enabled business transformation or program governance
Proven ability to establish governance structures and frameworks that ensure alignment, accountability, and disciplined delivery across transformation workstreams
Demonstrated success delivering large‑scale, cross‑functional programs involving ERP, PSA, CRM, or similar platforms
Demonstrated ability to influence without direct authority, aligning business, functional, IT, and executive stakeholders around shared goals and outcomes
Strong analytical, problem‑solving, and executive communication skills with a demonstrated ability to distill complex information for decision‑making
Experience developing and managing KPIs tied to utilization, margin improvement, adoption, and efficiency
Experience managing or governing PSA or PPM platforms (e.g., Certinia, FinancialForce, Clarity, Planview, etc.)
Your future at Presidio
JoiningPresidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world.
Here, your impact is real. Whether you’re harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you’ll be part of a team that is shaping the future.
Ready to innovate? Let’s redefine what’s next—together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally.
For more information, visit www.presidio.com
Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affiantative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.
To read more about discrimination protections under Federal Law, please visit https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
#J-18808-Ljbffr