LVMH Group
Vice President - High Jewelry & Client Relations, South Asia Pacific
LVMH Group, New York, New York, us, 10261
Vice President - High Jewelry & Client Relations, South Asia Pacific
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
Are you passionate about Luxury Jewelry? Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
Reporting to the Zone President, South Asia Pacific this role is responsible for developing,driving, and executing the South Asia Pacific High Jewelry &Client Relations strategy. They will continuously identify and implement new concepts and initiatives on how to target, build and establishsuccessfulrelationships with existing & emerging clients through;exceptionalHigh Jewelry events, experiences and in store activation programs. The VP High Jewelry & Client Relations must be able to think strategically and lead a team that focuses on day‑to‑day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They need to possess a strong attention to detail, be innovative and creative in client experience initiatives and lead the Tiffany high end strategy and direction in South Asia Pacific. They also need to possess strong watches knowledge and expertise. They will be open and approachable and will work with global and the market teams in a transparent and mutually supportive manner. They will also lead a team of passionate professionals who are able to execute and deliver successful client events. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Reporting to this role will be: Director High Jewelry - South Asia Pacific, Director Client Relations - South Asia Pacific & Watch Development & Training Manager - South Asia Pacific.
Responsibilities
High Jewelry
In collaboration with Zone President, Global High Jewelry and merchandising teams, ensure the South Asia Pacific Zone drives a strategy for high jewelry while tracking key milestones and progress
Responsible for end‑to‑end strategy and execution of in‑store and virtual client activations and experiences while partnering with key stakeholders.
Develop and elevate relationships with HNW client network
Consistently pursue the creation of elevated experiences for high jewelry events attached to targets and KPIs.
Be client facing as one of our Tiffany HJ Experts to address technical questions & assist to close sales as necessary in local and international high jewelry events for South Asia Pacific
Deliver strategic insights and thought leadership at regional conferences and stakeholder meetings, fostering professional development and cross‑functional collaboration.
Give input on high jewelry assortment for in‑store and event collection offerings
Build strategies on client outreach and engagement
Drive partnership initiatives with in the region, prospecting key networks to identify and cultivate new high jewelry clients
Define the client treatment program with in the region, focusing on elevated VIP experiences and gifts
Client Relations
Partner with the Global Client Relations team ensuring the South Asia Pacific strategy supports the global Client Relations vision and objectives
Build a Client Relations strategy focusing on existing top & emerging clients while also identifying opportunities to target new HNW clients with a focus on high jewelry
In collaboration with leadership and Regional key stakeholders, create and map annual client events and ensure all events are delivered in a seamless and elevated manner with a hands‑on mindset
In collaboration with the Client Development & Merchandising teams, build a year‑long calendar & 360 plan for all events, ensuring they support the region’s business objectives
Identify new opportunities through our existing and new products, networks, department stores, external partners, and industry trends
Manage, optimize & maintain the South Asia Pacific Client Relations calendar and budget
In conjunction with the local Client Relations team and Market Partners review all post‑event learnings and use this intelligence to optimize the ROI of each event in addition to how we further enhance our relationships with our Clients
Lead, elevate, develop and inspire the South Asia Pacific Client Relations teams ensuring they have a clear vision and understanding of the overall strategy, and the role they have in its success
Ensure each team member understands their role in each event/experience and ensure responsibilities and activities are properly allocated
Assess team members’ performance and support them in continuously improving and elevating their skills
Motivate and inspire regional and local Client Relations & High Jewelry teams by leading by example, demonstrating empathy, creating an environment where candid debate is encouraged, and remaining approachable
Cultivate and develop regional and local Client Relations team capabilities, ensuring you are developing a high performing team
Qualifications
10+ years of relevant experience
Driven, energetic and with a people first mindset
Luxury Retail Experience, specifically in high jewelry
Possess a full understanding of client demographic
Detail‑oriented, organized, excellent interpersonal skills
Outstanding written and verbal communications skills
Passion and creativity for client relationship building and high jewelry
Ability to meet deadlines, work under pressure, and multi‑task
Microsoft Office Suite (Excel, PowerPoint, and Word)
Degree in Business Administration, Marketing or equivalent is preferred.
Gemologist Certification strongly preferred
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Are you passionate about Luxury Jewelry? Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
Reporting to the Zone President, South Asia Pacific this role is responsible for developing,driving, and executing the South Asia Pacific High Jewelry &Client Relations strategy. They will continuously identify and implement new concepts and initiatives on how to target, build and establishsuccessfulrelationships with existing & emerging clients through;exceptionalHigh Jewelry events, experiences and in store activation programs. The VP High Jewelry & Client Relations must be able to think strategically and lead a team that focuses on day‑to‑day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They need to possess a strong attention to detail, be innovative and creative in client experience initiatives and lead the Tiffany high end strategy and direction in South Asia Pacific. They also need to possess strong watches knowledge and expertise. They will be open and approachable and will work with global and the market teams in a transparent and mutually supportive manner. They will also lead a team of passionate professionals who are able to execute and deliver successful client events. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Reporting to this role will be: Director High Jewelry - South Asia Pacific, Director Client Relations - South Asia Pacific & Watch Development & Training Manager - South Asia Pacific.
Responsibilities
High Jewelry
In collaboration with Zone President, Global High Jewelry and merchandising teams, ensure the South Asia Pacific Zone drives a strategy for high jewelry while tracking key milestones and progress
Responsible for end‑to‑end strategy and execution of in‑store and virtual client activations and experiences while partnering with key stakeholders.
Develop and elevate relationships with HNW client network
Consistently pursue the creation of elevated experiences for high jewelry events attached to targets and KPIs.
Be client facing as one of our Tiffany HJ Experts to address technical questions & assist to close sales as necessary in local and international high jewelry events for South Asia Pacific
Deliver strategic insights and thought leadership at regional conferences and stakeholder meetings, fostering professional development and cross‑functional collaboration.
Give input on high jewelry assortment for in‑store and event collection offerings
Build strategies on client outreach and engagement
Drive partnership initiatives with in the region, prospecting key networks to identify and cultivate new high jewelry clients
Define the client treatment program with in the region, focusing on elevated VIP experiences and gifts
Client Relations
Partner with the Global Client Relations team ensuring the South Asia Pacific strategy supports the global Client Relations vision and objectives
Build a Client Relations strategy focusing on existing top & emerging clients while also identifying opportunities to target new HNW clients with a focus on high jewelry
In collaboration with leadership and Regional key stakeholders, create and map annual client events and ensure all events are delivered in a seamless and elevated manner with a hands‑on mindset
In collaboration with the Client Development & Merchandising teams, build a year‑long calendar & 360 plan for all events, ensuring they support the region’s business objectives
Identify new opportunities through our existing and new products, networks, department stores, external partners, and industry trends
Manage, optimize & maintain the South Asia Pacific Client Relations calendar and budget
In conjunction with the local Client Relations team and Market Partners review all post‑event learnings and use this intelligence to optimize the ROI of each event in addition to how we further enhance our relationships with our Clients
Lead, elevate, develop and inspire the South Asia Pacific Client Relations teams ensuring they have a clear vision and understanding of the overall strategy, and the role they have in its success
Ensure each team member understands their role in each event/experience and ensure responsibilities and activities are properly allocated
Assess team members’ performance and support them in continuously improving and elevating their skills
Motivate and inspire regional and local Client Relations & High Jewelry teams by leading by example, demonstrating empathy, creating an environment where candid debate is encouraged, and remaining approachable
Cultivate and develop regional and local Client Relations team capabilities, ensuring you are developing a high performing team
Qualifications
10+ years of relevant experience
Driven, energetic and with a people first mindset
Luxury Retail Experience, specifically in high jewelry
Possess a full understanding of client demographic
Detail‑oriented, organized, excellent interpersonal skills
Outstanding written and verbal communications skills
Passion and creativity for client relationship building and high jewelry
Ability to meet deadlines, work under pressure, and multi‑task
Microsoft Office Suite (Excel, PowerPoint, and Word)
Degree in Business Administration, Marketing or equivalent is preferred.
Gemologist Certification strongly preferred
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr