Cuyahoga County Juvenile Court
Director of Training and Quality Improvement
Cuyahoga County Juvenile Court, Cleveland, Ohio, us, 44101
Job Title
Director of Training and Quality Improvement Division/Department
Court Operations/PTQA Salary
$80,925 - $87,399 (commensurate with experience) Reports To
Deputy Court Administrator FLSA Status
Exempt Benefits of Employment
Health, Dental, Vision, Life insurance; supplemental life at group rates Paid time off: 12 holidays, 3‑week vacation after 6 months, sick time Ohio Public Employees Retirement System (OPERS) with 14% employer contribution and Deferred Compensation Plans Job Summary
The Director provides strategic leadership and oversight of all training, quality assurance, and performance monitoring efforts across the Juvenile Court. The role ensures standards of excellence across Diversion, Probation, Detention Services, and contracted community and residential treatment providers and aligns programs with evidence‑based practices, legal requirements, and the Court’s mission. Essential Duties and Responsibilities
Training and Staff Development
Supervise Training/Quality Improvement Specialists Design and implement comprehensive training programs for staff in Early Intervention, Probation, and Detention Services Ensure training content reflects current research, court standards, and best practices in juvenile justice and youth development Coordinate specialized training for contract providers to ensure consistency in service delivery and compliance with court expectations Quality Assurance and Standards Monitoring
Oversee the Court’s QA program to ensure adherence to policies, procedures, and professional standards across all youth‑serving operations Oversee quality assurance monitoring of probation and diversion standards, including benchmarks for youth outcomes, case management, and documentation Oversee Detention Center conditions of confinement quality assurance monitoring to align with Ohio Administrative Code, accreditation requirements, and trauma‑informed care standards Recommend corrective action plans, training interventions, or policy updates based on QA findings Oversight of Contracted Providers
Oversee quality monitoring and performance reviews for all contracted community and residential treatment providers Establish measurable benchmarks for service quality, youth outcomes, and contract compliance Partner with providers to resolve deficiencies, support continuous improvement, and promote equitable treatment practices Oversee corrective action plans when benchmarks are not met Supervision of the Felony Youth Specialist
Supervise the Felony Youth Specialist to ensure collaboration between the Court and the Ohio Department of Youth Services Aid Probation Department to review Targeted RECLAIM programming for felony‑level youth to reduce recidivism risk Supervisory Responsibilities
Accountable for employee performance evaluations, discipline, dismissal, hiring processes, time‑card editing, and overall staff accountability. Equipment Operated
Standard office equipment and technology (copy machines, PCs, telephones). Confidential Data
Handles court‑related confidential information and records. Working Conditions
General office setting with moderate noise; frequent interruptions and quick turnarounds; occasional travel for site visits and training. Usual Physical Demands
Predominantly sitting; occasional lifting or moving up to 10 pounds. Knowledge, Qualifications, Skills, and Abilities
Extensive experience in treatment services, evidence‑based practices, and juvenile justice. Strong interpersonal, leadership, oral and written communication, interview, report‑writing, data, and statistical skills. Proficiency in MS Office and data management systems. Education and/or Experience
Master’s degree in Public Administration, Business, Criminal Justice, Social Work, Psychology, or related field. Minimum of 6 years of progressive public sector experience, 2 years in a supervisory role. Licensure or Certification Requirements
Valid driver’s license and continuous compliance with state motor vehicle insurance and acceptable driving record. Court Expectations of Employee
Adhere to Court mission, values, policies, and high ethical conduct; model respectful demeanor with all Court employees. Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety. Application Procedure
Deadline to apply: 12/26/25. Submit application through Juvenile Court applicant portal. This posting remains open until filled. EEO/ADA/SMOKE‑DRUG FREE ENVIRONMENT
Equal Employment Opportunity; Ohio Relay Service 1‑800‑750‑0750.
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Director of Training and Quality Improvement Division/Department
Court Operations/PTQA Salary
$80,925 - $87,399 (commensurate with experience) Reports To
Deputy Court Administrator FLSA Status
Exempt Benefits of Employment
Health, Dental, Vision, Life insurance; supplemental life at group rates Paid time off: 12 holidays, 3‑week vacation after 6 months, sick time Ohio Public Employees Retirement System (OPERS) with 14% employer contribution and Deferred Compensation Plans Job Summary
The Director provides strategic leadership and oversight of all training, quality assurance, and performance monitoring efforts across the Juvenile Court. The role ensures standards of excellence across Diversion, Probation, Detention Services, and contracted community and residential treatment providers and aligns programs with evidence‑based practices, legal requirements, and the Court’s mission. Essential Duties and Responsibilities
Training and Staff Development
Supervise Training/Quality Improvement Specialists Design and implement comprehensive training programs for staff in Early Intervention, Probation, and Detention Services Ensure training content reflects current research, court standards, and best practices in juvenile justice and youth development Coordinate specialized training for contract providers to ensure consistency in service delivery and compliance with court expectations Quality Assurance and Standards Monitoring
Oversee the Court’s QA program to ensure adherence to policies, procedures, and professional standards across all youth‑serving operations Oversee quality assurance monitoring of probation and diversion standards, including benchmarks for youth outcomes, case management, and documentation Oversee Detention Center conditions of confinement quality assurance monitoring to align with Ohio Administrative Code, accreditation requirements, and trauma‑informed care standards Recommend corrective action plans, training interventions, or policy updates based on QA findings Oversight of Contracted Providers
Oversee quality monitoring and performance reviews for all contracted community and residential treatment providers Establish measurable benchmarks for service quality, youth outcomes, and contract compliance Partner with providers to resolve deficiencies, support continuous improvement, and promote equitable treatment practices Oversee corrective action plans when benchmarks are not met Supervision of the Felony Youth Specialist
Supervise the Felony Youth Specialist to ensure collaboration between the Court and the Ohio Department of Youth Services Aid Probation Department to review Targeted RECLAIM programming for felony‑level youth to reduce recidivism risk Supervisory Responsibilities
Accountable for employee performance evaluations, discipline, dismissal, hiring processes, time‑card editing, and overall staff accountability. Equipment Operated
Standard office equipment and technology (copy machines, PCs, telephones). Confidential Data
Handles court‑related confidential information and records. Working Conditions
General office setting with moderate noise; frequent interruptions and quick turnarounds; occasional travel for site visits and training. Usual Physical Demands
Predominantly sitting; occasional lifting or moving up to 10 pounds. Knowledge, Qualifications, Skills, and Abilities
Extensive experience in treatment services, evidence‑based practices, and juvenile justice. Strong interpersonal, leadership, oral and written communication, interview, report‑writing, data, and statistical skills. Proficiency in MS Office and data management systems. Education and/or Experience
Master’s degree in Public Administration, Business, Criminal Justice, Social Work, Psychology, or related field. Minimum of 6 years of progressive public sector experience, 2 years in a supervisory role. Licensure or Certification Requirements
Valid driver’s license and continuous compliance with state motor vehicle insurance and acceptable driving record. Court Expectations of Employee
Adhere to Court mission, values, policies, and high ethical conduct; model respectful demeanor with all Court employees. Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety. Application Procedure
Deadline to apply: 12/26/25. Submit application through Juvenile Court applicant portal. This posting remains open until filled. EEO/ADA/SMOKE‑DRUG FREE ENVIRONMENT
Equal Employment Opportunity; Ohio Relay Service 1‑800‑750‑0750.
#J-18808-Ljbffr