Wasatch Behavioral Health is hiring: Care Team Assistant at American Fork Family

Care Team Assistant at American Fork Family Clinic & Eagle Mountain Family Clinic - Full Time

Join our team at Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) and become the welcoming face of American Fork Family Clinic in American Fork and Eagle Mountain Family Clinic in Eagle Mountain! This is an amazing opportunity to make a real impact while being the friendly, welcoming face that supports clients and families seeking mental health services. With a competitive wage of $16.49$20.90/hour, this role offers both stability and meaningful work in a supportive environment.

Spanish speaking preferred but not required

Schedule: Varied Days, 4 nine hour shifts and 1 hour shift

Compensation: $16.49$20.90 DOE

Benefits

• Medical (PEHP), Dental, Vision
• Health Savings Account / Flexible Spending Account
• 401(k), Pension & Life Insurance
• Paid Time Off

About Us: Wasatch Behavioral Health

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do as a Care Team Assistant

• Greet clients and provide exceptional customer service
• Manage incoming calls and direct them appropriately
• Make preliminary assessments for urgency and service needs
• Schedule appointments and process payments
• Respond to billing questions and assist with authorizations
• Prepare, update, and maintain client charts and records
• Act as a liaison between clients, clinicians, and insurance partners

Qualifications

• High school diploma or GED
• At least 6 months of clerical or secretarial experience
• Strong communication skills (verbal + written)
• Solid computer and multitasking skills
• Compassionate, organized, and detail-oriented
• Spanish speakers may qualify for a wage increase

Apply Today

Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team!