Tier 2 IT Support Specialist — Hybrid (Remote/Onsite)

A government contracting firm is seeking a Tier 2 Technical Support Specialist in Washington, D.C. This role acts as an escalation point providing technical support for hardware, software, and networking issues. Ideal candidates will have strong troubleshooting skills and experience with VPNs and customer service. The position offers both remote and onsite support, ensuring high-quality service delivery to clients, including senior-level government officials. Applicants with federal IT experience will be preferred. #J-18808-Ljbffr