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IBM

CMOD OnDemand Support Engineer - Global 24x7 Team

IBM, Lowell, Massachusetts, United States, 01856

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A global technology company seeks a Content Manager OnDemand Technical Support Professional to provide expert technical assistance for their ECM solutions. The role involves diagnosing customer issues and recommending improvements to support tools and processes. Candidates should have over 5 years of experience in software development, with strong skills in C, C++, and Java, and excellent customer service skills. This position offers a full-time role with the potential for remote work across the United States. #J-18808-Ljbffr