PENNYMAC
VP Mortgage Fulfillment – PENNYMAC
PENNYMAC (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At PENNYMAC, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Typical Day The Vice President Mortgage Fulfillment will lead our Base File team in St. Louis. As the VP Mortgage Fulfillment, you will be an established TRID expert and have a proven track record of building high‑performing teams, driving efficiency, and mitigating regulatory risk in mortgage operations. You will also monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes, and manage and set goals for the team.
The VP Mortgage Fulfillment Will
Possess expert knowledge of TRID regulations
Operate risk management controls to ensure compliance with federal and state regulations
Demonstrate deep, practical experience managing the generation and reissuance of Loan Estimates and Closing Disclosures (LEs and CDs), including handling complex scenarios involving valid Changes in Circumstance (CIC)
Have extensive experience working with and optimizing a Loan Origination System (LOS) as it relates to disclosure generation and delivery tracking
Oversee coordination within multiple divisions and across all areas within PENNYMAC to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end‑to‑end cycle times or improve quality
Be responsible for communicating monthly results to management on departmental performance objectives
Perform capacity and staffing planning to ensure adequate service levels are met
Perform other related duties as required and assigned
Demonstrate behaviors aligned with the organization’s desired culture and values
What You’ll Bring
Bachelor’s degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience
Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint)
Mortgage experience required
Why You Should Join As one of the top mortgage lenders in the country, PENNYMAC has helped over 4 million lifetime homeowners achieve and sustain their aspirations. Our vision is to be the most trusted partner for home. 4,000 PENNYMAC team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. PENNYMAC is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms with cafe‑style dining (select locations)
Retirement benefits, life insurance, 401(k) match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits, visit https://pennymacnews.page.link/benefits. For residents with state‑required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information.
Compensation
Lower in range – Building skills and experience in the role
Mid‑range – Experience and skills align with proficiency in the role
Higher in range – Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance‑based compensation and/or stock‑based incentives awarded to employees based on company and individual performance.
Salary $75,000 – $130,000
Work Model OFFICE
Seniority level Not Applicable
Employment type Full‑time
Job function Finance and Sales
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At PENNYMAC, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Typical Day The Vice President Mortgage Fulfillment will lead our Base File team in St. Louis. As the VP Mortgage Fulfillment, you will be an established TRID expert and have a proven track record of building high‑performing teams, driving efficiency, and mitigating regulatory risk in mortgage operations. You will also monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes, and manage and set goals for the team.
The VP Mortgage Fulfillment Will
Possess expert knowledge of TRID regulations
Operate risk management controls to ensure compliance with federal and state regulations
Demonstrate deep, practical experience managing the generation and reissuance of Loan Estimates and Closing Disclosures (LEs and CDs), including handling complex scenarios involving valid Changes in Circumstance (CIC)
Have extensive experience working with and optimizing a Loan Origination System (LOS) as it relates to disclosure generation and delivery tracking
Oversee coordination within multiple divisions and across all areas within PENNYMAC to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end‑to‑end cycle times or improve quality
Be responsible for communicating monthly results to management on departmental performance objectives
Perform capacity and staffing planning to ensure adequate service levels are met
Perform other related duties as required and assigned
Demonstrate behaviors aligned with the organization’s desired culture and values
What You’ll Bring
Bachelor’s degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience
Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint)
Mortgage experience required
Why You Should Join As one of the top mortgage lenders in the country, PENNYMAC has helped over 4 million lifetime homeowners achieve and sustain their aspirations. Our vision is to be the most trusted partner for home. 4,000 PENNYMAC team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. PENNYMAC is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms with cafe‑style dining (select locations)
Retirement benefits, life insurance, 401(k) match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits, visit https://pennymacnews.page.link/benefits. For residents with state‑required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information.
Compensation
Lower in range – Building skills and experience in the role
Mid‑range – Experience and skills align with proficiency in the role
Higher in range – Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance‑based compensation and/or stock‑based incentives awarded to employees based on company and individual performance.
Salary $75,000 – $130,000
Work Model OFFICE
Seniority level Not Applicable
Employment type Full‑time
Job function Finance and Sales
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