Head of Pet Customer Experience & Support Ops

A leading pharmaceutical company is seeking an Associate Director, Customer Support for U.S. Pet Technology in Rahway, NJ. This role requires managing the relationship with the contact center vendor, optimizing performance, and ensuring high-quality customer interactions. The ideal candidate will have over 5 years of experience in customer contact center operations and excellent Salesforce skills. This position offers a competitive salary of $126,500.00 – $199,100.00, along with bonuses and comprehensive benefits. #J-18808-Ljbffr