Johnson Controls, Inc.
Regional HVAC Service Manager, Pacific Southwest
Johnson Controls, Inc., San Francisco, California, United States, 94199
Build your best future with the Johnson Controlsteam
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of theJohnson Controlsfamily and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick‑time Comprehensive benefits package including 401K, medical, dental, and vision care –
Available day one Extensive product and on‑the‑job / cross training opportunities –
With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle What you will do
Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it
Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Deliver JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drive a customer centric culture at all levels and place the highest priority on customer satisfaction throughout the installation process. Long‑Range Planning & Transformation Initiatives: Ensure Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Work with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Work with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Deliver quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drive Security operational standards & Compliance to process. Leadership Standard Work: Lead Install and Service executed revenue forecasting process for the Region and follow other LSW guidelines. Collaborate with Region Commercial and Functional leadership to ensure cross‑functional collaboration and implementation of required SOPs. What we look for
At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multi‑market level Deep understanding of service impacts on P&L Relentless customer‑first mentality, fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, influencing skills, developer of skills in others Connect strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow‑through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000‑188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the JohnsonControls Careers site at https://jobs.johnsoncontrols.com/about-us.
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Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick‑time Comprehensive benefits package including 401K, medical, dental, and vision care –
Available day one Extensive product and on‑the‑job / cross training opportunities –
With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle What you will do
Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it
Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Deliver JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drive a customer centric culture at all levels and place the highest priority on customer satisfaction throughout the installation process. Long‑Range Planning & Transformation Initiatives: Ensure Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Work with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Work with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Deliver quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drive Security operational standards & Compliance to process. Leadership Standard Work: Lead Install and Service executed revenue forecasting process for the Region and follow other LSW guidelines. Collaborate with Region Commercial and Functional leadership to ensure cross‑functional collaboration and implementation of required SOPs. What we look for
At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multi‑market level Deep understanding of service impacts on P&L Relentless customer‑first mentality, fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, influencing skills, developer of skills in others Connect strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow‑through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000‑188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the JohnsonControls Careers site at https://jobs.johnsoncontrols.com/about-us.
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