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Raising Cane's Chicken Fingers

General Manager (RELOCATION REQUIRED TO WISCONSIN)

Raising Cane's Chicken Fingers, Phoenix, Arizona, United States, 85003

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Job Description The

Restaurant Leader

is responsible for the strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role teaches, models, and upholds Raising Cane’s culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast‑paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Responsibilities

Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting

Ensures overall restaurant compliance to company standards, policies and laws

Hires and terminates management‑level crewmembers including status change and payroll process

Creates crewmember work and training schedules

Develops management‑level crewmembers including performance management

Acts as manager on duty, opens and closes the restaurant, manages cash handling

Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

Enforces Raising Cane’s policies and standards

Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

Deploys crewmembers during a shift and provides exemplary customer service

Utilizes reward and recognition program for the crewmembers in the restaurant

Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)

Ensures cleanliness of the restaurant and ensures the facility is in good working order

Achieves and maintains training restaurant status

Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics

Completes other duties as assigned

Qualifications

Detail‑oriented, organized and able to manage multiple priorities that may be constantly changing

Self‑driven, flexible, and highly energetic with strong analytical, written and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Able to recognize problems, set goals, create plans and convert plans into action to solve problems

Able to measure performance, subjectively and objectively with a high level of emotional intelligence

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Able to work a variety of shifts including days, evenings and weekends and travel as needed for work‑related functions and training

Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant

5+ years of restaurant or retail management experience

New restaurant opening and local restaurant marketing experience preferred

Must be 18 years of age or older

High school diploma or equivalent required, some college preferred

Possess a valid driver’s license

Benefits

Medical, Dental, Vision & Pharmacy Benefits

Dependent Care & Healthcare Flexible Spending Accounts

Company‑provided Life and Disability insurance

Hospital Indemnity, Accident and Critical Illness

401(k) With Employer Match (age 21 & older)

Access to financial advisors for budget and retirement planning

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

One Pass Gym Membership Program

Perks & Rewards

Weekly Pay! *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi‑weekly.

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year **Some locations may vary

Early closure for company events

Casual Work Attire

Perkspot Employee Discount Programs

Additional Information All your information will be kept confidential according to EEO guidelines.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Category Management

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