Jewish Board of Family and Children's Services
Sr. Director of Community Services
Jewish Board of Family and Children's Services, New York, New York, us, 10261
Sr. Director of Community Services
— Jewish Board of Family and Children's Services
Role Overview The Sr. Director of Community Services has overall, primary responsibility for the day‑to‑day provision of services and program operations of the Family Support Services programs, which include Home Community Based Waiver Services such as Day Habilitation without Walls, Family Support Services Reimbursement, Respite, and Community disabilities (I/DD) with structured, meaningful activities and resources that promote personal growth, social interaction, and community involvement. The program enhances the quality of life for participants by helping them develop essential life skills, fostering independence and encouraging active participation in their communities, while maintaining standards in keeping with their Orthodox Jewish identity.
Position Overview The Director oversees day‑to‑day operations of the family Support Services programs, develops and coordinates HCBS services, ensures compliance with OPWDD regulations, promotes person‑centered planning and community integration, and leads staff and client engagement.
Key Responsibilities
Develop a meaningful curriculum for each client and group on a weekly basis to enhance current functioning and satisfaction as part of the wider community.
Liaise with clients, advocates, and other service providers for continuity of support.
Ensure that programming occurs per regulatory standards, primarily in the community.
Review and approve OPWDD daily and monthly summary documentation for quality, accuracy and consistency.
Verify the accuracy of individualized service plans and protective oversight needs.
Develop and write habilitation plans and checklists that detail client goals and document progress.
Ensure timely reporting and follow‑up to incidents.
Ensure compliance with internal and external policies, procedures and regulations.
Hire, supervise and professionally grow Habilitation Support Professionals (HSP).
Provide support to the HSP through training, instruction and mentoring.
Coordinate training sessions for Habilitation staff, focusing on person‑centered approaches and strategies.
Evaluate each HSP competency and identify strengths, development opportunities, and assist with performance improvement.
Collaborate with interdisciplinary teams to develop quality supports for each individual.
Host program meetings to develop plans with the individual, their advocates and the residential interdisciplinary team.
Build relationships with local businesses, community organizations and other service providers to create opportunities for clients.
Submit billing to the Fiscal department on a timely basis.
Maintain census.
Ensure the facility is equipped to handle emergencies and crisis; develop and implement emergency preparedness plan.
Follow all required protocols to maintain Mishcon Day Hab as an Orthodox program.
Provide outreach in the community to expand the Day Habilitation program.
Participate in and lead performance improvement projects.
Core Competencies
Demonstrated success working with the I/DD population.
Knowledge of Orthodox Jewish culture, practices and heritage, or an interest in becoming proficient.
Strong leadership, inspiring and motivating a diverse team.
Strong management, utilizing data to implement standard work and continuously improve performance.
Excellent communication and interpersonal skills to interact effectively with residents, families, staff, colleagues and external stakeholders.
Commitment to providing high‑quality, safe care and services with a person‑centered approach.
Solution‑focused and enthusiastic, creative when presented with challenges.
Educational / Training Required
Master’s degree in human services, social work or psychology.
Experience Required
At least 4 years working with individuals with intellectual/developmental disabilities.
At least 2 years of supervisory experience.
Computer Skills Required
Proficiency in Microsoft Office, an Electronic Health Record system, and other required computer programs.
Physical Requirements
Travel in the community with individuals, walk and navigate stairs, respond to crises and emergencies, including evacuations.
Lift clients using a mechanical device, lift up to 50 lbs, transfer clients physically where prescribed.
Regularly required to sit for part of the day.
Benefits
Generous vacation time, paid agency holidays and sick days.
Affordable and high‑quality medical, dental and vision plans.
Tuition assistance and educational loan forgiveness.
Free continuing education opportunities.
403(b) retirement benefits and a pension.
Flexible spending accounts for health and transportation.
24/7 Accessible Employee Assistance Program.
Life and disability insurance.
Equal Opportunity Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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— Jewish Board of Family and Children's Services
Role Overview The Sr. Director of Community Services has overall, primary responsibility for the day‑to‑day provision of services and program operations of the Family Support Services programs, which include Home Community Based Waiver Services such as Day Habilitation without Walls, Family Support Services Reimbursement, Respite, and Community disabilities (I/DD) with structured, meaningful activities and resources that promote personal growth, social interaction, and community involvement. The program enhances the quality of life for participants by helping them develop essential life skills, fostering independence and encouraging active participation in their communities, while maintaining standards in keeping with their Orthodox Jewish identity.
Position Overview The Director oversees day‑to‑day operations of the family Support Services programs, develops and coordinates HCBS services, ensures compliance with OPWDD regulations, promotes person‑centered planning and community integration, and leads staff and client engagement.
Key Responsibilities
Develop a meaningful curriculum for each client and group on a weekly basis to enhance current functioning and satisfaction as part of the wider community.
Liaise with clients, advocates, and other service providers for continuity of support.
Ensure that programming occurs per regulatory standards, primarily in the community.
Review and approve OPWDD daily and monthly summary documentation for quality, accuracy and consistency.
Verify the accuracy of individualized service plans and protective oversight needs.
Develop and write habilitation plans and checklists that detail client goals and document progress.
Ensure timely reporting and follow‑up to incidents.
Ensure compliance with internal and external policies, procedures and regulations.
Hire, supervise and professionally grow Habilitation Support Professionals (HSP).
Provide support to the HSP through training, instruction and mentoring.
Coordinate training sessions for Habilitation staff, focusing on person‑centered approaches and strategies.
Evaluate each HSP competency and identify strengths, development opportunities, and assist with performance improvement.
Collaborate with interdisciplinary teams to develop quality supports for each individual.
Host program meetings to develop plans with the individual, their advocates and the residential interdisciplinary team.
Build relationships with local businesses, community organizations and other service providers to create opportunities for clients.
Submit billing to the Fiscal department on a timely basis.
Maintain census.
Ensure the facility is equipped to handle emergencies and crisis; develop and implement emergency preparedness plan.
Follow all required protocols to maintain Mishcon Day Hab as an Orthodox program.
Provide outreach in the community to expand the Day Habilitation program.
Participate in and lead performance improvement projects.
Core Competencies
Demonstrated success working with the I/DD population.
Knowledge of Orthodox Jewish culture, practices and heritage, or an interest in becoming proficient.
Strong leadership, inspiring and motivating a diverse team.
Strong management, utilizing data to implement standard work and continuously improve performance.
Excellent communication and interpersonal skills to interact effectively with residents, families, staff, colleagues and external stakeholders.
Commitment to providing high‑quality, safe care and services with a person‑centered approach.
Solution‑focused and enthusiastic, creative when presented with challenges.
Educational / Training Required
Master’s degree in human services, social work or psychology.
Experience Required
At least 4 years working with individuals with intellectual/developmental disabilities.
At least 2 years of supervisory experience.
Computer Skills Required
Proficiency in Microsoft Office, an Electronic Health Record system, and other required computer programs.
Physical Requirements
Travel in the community with individuals, walk and navigate stairs, respond to crises and emergencies, including evacuations.
Lift clients using a mechanical device, lift up to 50 lbs, transfer clients physically where prescribed.
Regularly required to sit for part of the day.
Benefits
Generous vacation time, paid agency holidays and sick days.
Affordable and high‑quality medical, dental and vision plans.
Tuition assistance and educational loan forgiveness.
Free continuing education opportunities.
403(b) retirement benefits and a pension.
Flexible spending accounts for health and transportation.
24/7 Accessible Employee Assistance Program.
Life and disability insurance.
Equal Opportunity Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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