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MULU Corp.

Chief of Staff

MULU Corp., Baltimore, Maryland, United States, 21276

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The Chief of Staff is a senior, director-level leader responsible for managing front-office operations and ensuring effective coordination across technical, operational, and governance functions.

This role serves as a key advisor and execution lead, translating leadership priorities into coordinated actions, aligning cross-program activities, and maintaining clear, timely, and consistent communication across the organization.

The position requires sound executive judgment, strong interpersonal skills, and the ability to operate independently in a complex, senior government environment, including close coordination with Boston Consulting Group (BCG) and other external consulting and transformation partners.

The Chief of Staff supports informed decision-making, ensures coordination across program offices, contributes to Workforce 3.0 transformation efforts, and reinforces the operational effectiveness of the front office.

Responsibilities include matrixed oversight of staff and stakeholders, direct management of executive workflows and taskers, and maintaining disciplined governance and follow-through on leadership priorities.

This role enables the client to focus on strategic leadership while ensuring day-to-day execution remains organized, aligned, and responsive, in partnership with internal teams and BCG supported initiatives.

Job Responsibilities:

Organizational Integration & Transformation : Coordinate across technical, programmatic, and operational teams, aligning messaging, priorities, deliverables, and leadership rhythms to ensure cohesive execution during ongoing DHA/DHMS integration and modernization efforts

Support ongoing transformation initiatives by producing clear, actionable communications that distill technical and procedural updates for diverse audiences

PEO DHMS Front Office Operations : Partner with Executive Assistants and senior front-office personnel to manage and deconflict schedules and priority engagements

Draft, consolidate, and coordinate high-quality responses to Front Office Taskers, ensuring accuracy, completeness, and timely delivery

Oversee the Return-to-In-Person Work workstream, including workforce tracking, office space coordination, and alignment with client's policies

Governance, Meetings, and Leadership Support : Ensure meeting environments (physical and virtual) are prepared to professional standards, including AV/tech validation and room readiness

Capture clear, structured notes during governance and leadership meetings, highlighting decisions, action items, risks, and ownership

Maintain centralized tracking of all commitments, taskers, deadlines, and dependencies to ensure sustained follow-through and accountability

Prepare and distribute executive-level pre-reads, meeting packets, and briefing materials, ensuring alignment with leadership narratives and messaging expectations

Serve as a front-office liaison across stakeholders, partners, and teams to ensure clear communication, aligned execution, and timely flow of information

Provide matrixed oversight to analysts, contributors, and workflow owners, ensuring high-quality inputs and performance discipline without direct supervisory authority

Operational Excellence & Continuous Improvement : Identify and resolve systemic bottlenecks, strengthen governance processes, and enhance organizational readiness through improved reporting, visibility, and performance rhythms

Sustain a predictable and professional front-office operating rhythm, including leadership meetings, reporting cadences, dashboards, and workflow standards

Job Requirements:

Minimum 7-10 years of experience supporting senior executives as a Chief of Staff or leading program management offices with high‑complexity integration functions in government, defense, consulting, and/or health IT environments

Proven experience advising senior executives and coordinating cross‑functional teams within large‑scale federal transformation environments, exercising sound judgment, political acumen, and discretion

Exceptional written and verbal communication skills, including the ability to communicate effectively with challenging senior stakeholders while maintaining professionalism and clarity

Demonstrated ability to manage complex workflows, competing priorities, and multiple simultaneous initiatives in a fast‑paced, politically sensitive environment

Must be able to work onsite in Northern Virginia five days per week

Strong stakeholder engagement and matrix leadership capability, able to drive alignment and accountability across senior leaders, vendors, and cross‑functional teams without direct supervisory authority

Proactive, outcomes‑oriented mindset with a fixer orientation, able to anticipate issues, navigate ambiguity, and resolve complex cross‑functional challenges

Exceptional written communication skills, including the ability to produce clear, compelling executive materials and visually polished slide decks

Strong verbal communication and interpersonal skills, with demonstrated ability to influence and align diverse technical, operational, and leadership stakeholders

Advanced critical thinking and problem‑solving capability, able to synthesize complex issues, develop actionable recommendations, and guide leaders toward informed decisions

Expert‑level coordination and organizational skills, with a track record of managing complex executive workflows, competing priorities, and high‑pressure operating rhythms

Strong governance and operational management acumen, including meeting facilitation, decision documentation, and maintaining disciplined executive workflows

High emotional intelligence, political awareness, and executive presence, enabling effective navigation of sensitive issues and representation of senior leadership in complex environments

Deep understanding of federal decision‑making processes and the unique operational dynamics of the public sector

Executive presence with the ability to represent senior leadership, engage with authority, and navigate high‑level stakeholder dynamics

Questions? Email our team:

info@mulucorp.com

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