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Dentsu Aegis Network

Senior Manager, Analytics - Applied AI

Dentsu Aegis Network, Chicago, Illinois, United States, 60290

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Job Description AI Engineering Lead Analytics Innovation Team Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Our Analytics Innovation team is at the forefront of implementing cutting‑edge artificial intelligence solutions, from sophisticated agentic AI systems to enterprise‑scale LLM deployments, with particular expertise in

conversational analytics and text‑to‑SQL systems

that transform how our clients engage with their data and customers.

The AI Engineering Lead is a critical senior technical leadership role within our growing practice. This position sits at the intersection of

technical architecture ,

implementation excellence , and

innovation leadership

for complex AI systems. You will be responsible for designing and building production‑grade AI solutions that leverage the latest technology, agentic architectures, and cloud‑native infrastructure, with a strong focus on

natural language interfaces

and

data democratization

through conversational insights.

We are looking for a deeply technical leader who combines hands‑on engineering expertise with strategic thinking about AI system design, including semantic layer architecture and SQL generation quality. You'll work closely with the client and our technical team to translate business requirements into scalable, reliable AI systems while establishing best practices that ensure successful deployments across our client base.

Responsibilities

Architect and build enterprise‑scale AI systems

including agentic workflows, RAG architectures, conversational analytics platforms, and text‑to‑SQL solutions that are built to scale

Design and implement semantic layers

that enable accurate natural language to SQL translation across complex enterprise data warehouses in Databricks, Snowflake, or AWS platforms

Lead MLOps/DevOps practices

for AI systems including CI/CD pipelines, infrastructure as code, automated testing frameworks, and production monitoring solutions

Develop robust evaluation frameworks

including golden datasets for text‑to‑SQL accuracy, agent quality metrics, and comprehensive system performance benchmarks

Design data architectures

for AI systems including knowledge base design, vector databases, retrieval optimization, semantic modeling, and real‑time data pipelines

Build conversational insights systems

following proven methodologies: requirements gathering, semantic layer implementation, evaluation framework creation, and successful client handoff

Own the technical roadmap

for AI capabilities including evaluation of emerging technologies, proof of concepts for new approaches, and strategic partnerships with cloud providers

Lead technical client engagements

as the engineering SME for complex implementations, providing architectural guidance for both traditional AI and conversational analytics deployments

Establish engineering standards

for prompt engineering, SQL generation quality, model selection, and guardrails implementation that ensure consistent, high‑quality AI experiences

Mentor and develop

a team of AI engineers while fostering a culture of technical excellence and continuous learning

Experience

5+ years

of software engineering experience with at least

2 years focused on AI/ML systems

in production environments, preferably including text‑to‑SQL or conversational analytics implementations

Deep hands‑on experience

building LLM‑based applications including prompt engineering, RAG implementations, multi‑agent systems, and natural language interfaces for data

Proven expertise

in cloud platforms

(AWS/Azure/GCP)

with specific experience in

Databricks

(Unity Catalog, Genie) or

Snowflake

(Cortex, Native Apps) highly preferred

Strong background

in MLOps practices and data engineering including semantic layer design, SQL optimization, and evaluation pipeline implementation

Experience with modern AI stack

including vector databases, orchestration frameworks (LangChain, LlamaIndex), and specialized evaluation tools for conversational AI quality

Track record

of building high‑throughput, low‑latency systems that handle enterprise scale, including text‑to‑SQL systems with high accuracy rates

Production experience

with multiple LLM providers and understanding of their trade‑offs for various use cases including SQL generation

Demonstrated ability

to translate complex business requirements into technical architectures and lead cross‑functional teams through implementation

Qualifications Education

Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred

Technical Skills

Expert‑level

Python programming

and software engineering best practices

Strong

SQL proficiency

and experience with query optimization across multiple platforms

Experience with

semantic layer tools

(Unity Catalog, AWS Glue Data Catalog) and metadata management

Strong experience with containerization (Docker, Kubernetes) and microservices

Proficiency in infrastructure as code (Terraform, CloudFormation)

Familiarity with front‑end technologies for full‑stack AI applications

AI/ML Expertise

Deep understanding of transformer architectures and LLM capabilities/limitations

Experience with text‑to‑SQL evaluation metrics (execution accuracy, semantic correctness)

Knowledge of fine‑tuning approaches and retrieval‑augmented generation (RAG)

Understanding of AI safety, bias mitigation, and responsible AI practices

Leadership Skills

Proven ability to lead technical teams and drive architectural decisions

Excellence in technical documentation and knowledge sharing

Strong presentation skills with ability to communicate complex concepts to diverse audiences

Experience working in agile environments and leading technical sprints

Additional Assets

Experience building golden datasets and evaluation frameworks for conversational AI

Published work or presentations on AI/ML topics

Specific experience with conversational insights in enterprise settings

Background in data analytics or business intelligence

What Success Looks Like In this role, you'll be measured on your ability to deliver production‑ready AI systems that meet our high standards for quality, reliability, and scalability. For conversational analytics implementations, this includes achieving

high accuracy on text‑to‑SQL evaluations

and successfully democratizing data access for business users. You'll establish our team as technical thought leaders in the AI space while ensuring every client deployment—from agentic systems to conversational interfaces—is a success story.

Your architectural decisions will enable rapid innovation while maintaining the stability and performance our enterprise client’s demand. Success includes building reusable frameworks, establishing evaluation best practices, and delivering AI solutions that provide measurable business value across diverse use cases.

Additional Information The anticipated base salary range for this position is $113,000 - $182,850. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits

Medical, vision, and dental insurance

Life insurance

Short‑term and long‑term disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-RB1 #LI-Hybrid

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in‑person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Location Chicago - N. State

Brand Merkle

Time Type Full time

Contract Type Permanent \ Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

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