Skydance
The Editorial Support Engineer at Skydance Animation is a member of the Information Technology team and is responsible for front-line triage and support of Studio editorial users in both in studio and work-from-home settings. In addition, the Editorial Support Engineer will be responsible for the proper operation of related editorial workstations, connectivity, centralized storage systems, software, and other technologies. The IT team provides a wide range of services, including data center operations, cloud integrations, networking, large compute and storage farms, directory and communication services, backups, databases, operating systems, mobile computing, A/V, and technical support.
This position is on-site 5 days a week.
This position is covered under a collective bargaining agreement - IATSE Local 700.
Responsibilities
Serves as the principal technical liaison and service delivery resource for all Video editors and playback operators, editorial, design, and mix users Participates in the research, design, documenting, testing, deployment, and support of all editorial, their peripherals, and the physical configuration of editorial suites Participates in inventory management programs Monitors and handles support requests, assuring all requests get resolved per Service Level Agreements Collaborates daily with userbase and executive stakeholders, Editorial users and Technology and Engineering partners, 3rd party vendors Collaborates with technical project management efforts Partners closely with Technology and Engineering partners across Tech Team Ability to physically lift 40lbs Requirements
3-5 years of experience in Post-Production Engineering and Support Avid Media Composer expertise; Avid ACSR Certification or equivalent experience for Media Composer & Nexis Elite a plus Networked attached and local data storage systems: Avid Nexis & other file systems, interconnected clients over variety of protocols: NFS, SMB, DFS, NTFS, experience working with hosted file systems and permission structures Experience in Editorial, Digital Distribution workflows Experience with Casting, Music, Editorial and Post-production engineering & front-end operators Experience working in animation post-production setting, preferably in a studio or post-production facility Experience with Audio / Video file codecs, routing systems, engineering & signal flow troubleshooting (HDMI, HD/SDI, AES, analog audio &video) Experience with Monitor and Display technologies: Color calibration and color science Experience with IP based interconnected equipment Script-based tools understanding (at an authoring level) a plus: Python, bash, perl, etc. Ability to create and maintain Project Planning inclusive of subtasks, bill-of-materials, time/labor components, etc. Ability to Maintain Diagramming and Documentation of procedures, processes, and systems inclusive of written processes (orders of execution), technical line drawings and logic charts Excellent customer-service orientation and client rapport with a full understanding of the nuances of supporting a fast-paced post-production environment Excellent time management skills; ability to multitask in a complex, diverse production environment, and quickly prioritize execution of tasks based on decisions given Motivated and self-directed; excellent organization, logical / analytical and problem-solving skills; excellent written and verbal communication skills #animation Recruitment Fraud Alert
It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official ''@skydance.com'' email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at https://skydance.com/report-suspected-fraud/ Reference: ECNJOBID-3-67-103-209 in the application
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Serves as the principal technical liaison and service delivery resource for all Video editors and playback operators, editorial, design, and mix users Participates in the research, design, documenting, testing, deployment, and support of all editorial, their peripherals, and the physical configuration of editorial suites Participates in inventory management programs Monitors and handles support requests, assuring all requests get resolved per Service Level Agreements Collaborates daily with userbase and executive stakeholders, Editorial users and Technology and Engineering partners, 3rd party vendors Collaborates with technical project management efforts Partners closely with Technology and Engineering partners across Tech Team Ability to physically lift 40lbs Requirements
3-5 years of experience in Post-Production Engineering and Support Avid Media Composer expertise; Avid ACSR Certification or equivalent experience for Media Composer & Nexis Elite a plus Networked attached and local data storage systems: Avid Nexis & other file systems, interconnected clients over variety of protocols: NFS, SMB, DFS, NTFS, experience working with hosted file systems and permission structures Experience in Editorial, Digital Distribution workflows Experience with Casting, Music, Editorial and Post-production engineering & front-end operators Experience working in animation post-production setting, preferably in a studio or post-production facility Experience with Audio / Video file codecs, routing systems, engineering & signal flow troubleshooting (HDMI, HD/SDI, AES, analog audio &video) Experience with Monitor and Display technologies: Color calibration and color science Experience with IP based interconnected equipment Script-based tools understanding (at an authoring level) a plus: Python, bash, perl, etc. Ability to create and maintain Project Planning inclusive of subtasks, bill-of-materials, time/labor components, etc. Ability to Maintain Diagramming and Documentation of procedures, processes, and systems inclusive of written processes (orders of execution), technical line drawings and logic charts Excellent customer-service orientation and client rapport with a full understanding of the nuances of supporting a fast-paced post-production environment Excellent time management skills; ability to multitask in a complex, diverse production environment, and quickly prioritize execution of tasks based on decisions given Motivated and self-directed; excellent organization, logical / analytical and problem-solving skills; excellent written and verbal communication skills #animation Recruitment Fraud Alert
It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official ''@skydance.com'' email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at https://skydance.com/report-suspected-fraud/ Reference: ECNJOBID-3-67-103-209 in the application
#J-18808-Ljbffr